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2024 | OriginalPaper | Buchkapitel

Application of Tableau de Bord in the Key Accounts Department of a Fuel Trading Company: The Case of PRIO Supply

verfasst von : Mónica Rodrigues, Rosa Nunes, António Trigo

Erschienen in: New Perspectives and Paradigms in Applied Economics and Business

Verlag: Springer Nature Switzerland

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Abstract

Key Accounts Managers are responsible in an organization for the management of large clients requiring Management Information Systems that provide them in real-time accurate and timely information for decision-making. This project arises, therefore, as a response to this need and its main objective is to provide the Key Accounts Managers of a fuel trading company with an effective management control tool, having been chosen the Tableau de Bord. As contributions of this project to the academic and practical community, we have the systematization of Key Performance Indicators for the Key Accounts Department using the OVAR (Objectifs-Variables d’Action-Responsables) method and their availability in dashboards that constitute the Tableau de Bord.

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Titel: Application of Tableau de Bord in the Key Accounts Department of a Fuel Trading Company: The Case of PRIO Supply
verfasst von: Mónica Rodrigues
Rosa Nunes
António Trigo
Verlag: Springer Nature Switzerland
Buch: New Perspectives and Paradigms in Applied Economics and Business
Print ISBN: 978-3-031-49950-0

Electronic ISBN: 978-3-031-49951-7

Copyright-Jahr: 2024
DOI: https://doi.org/10.1007/978-3-031-49951-7_19

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