Skip to main content

2024 | OriginalPaper | Buchkapitel

Building Trust in Collaborative Governance

verfasst von : James Agbodzakey

Erschienen in: Collaborative Governance Primer

Verlag: Springer International Publishing

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config
loading …

Abstract

One of the feasible ways to enable the realization of established collaborative governance agenda is to ensure that the stakeholders trust each other and are committed to building trust over time. Building trust positions stakeholders to deal with previous or existing antagonism toward each other in either individual or organizational capacities and to be more engaged in the various aspects of collaborative governance toward purposeful ends. Stakeholders’ intentional commitment to building trust fosters constructive engagement during the collaborative process and an overall willingness to work assiduously toward achieving the goals and objectives of collaborative governance. No doubt, attempts to build trust among stakeholders in consonance with expectations would be time-consuming and somewhat challenging, but the viability of collaborative governance is contingent on it. Thus, building trust as a collaborative process variable creates the needed synergy among stakeholders in collaborative governance to achieve the desired outcomes collectively. This chapter focuses on building trust in collaborative governance and identifies associated elements and cases for practical and conceptual purposes to promote knowledge and understanding.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

Literatur
Zurück zum Zitat Agbodzakey, J. K. (2017). Ryan white CARE act and collaborative governance re-examined: The South Florida experience. Public Organization Review, 17(2), 293–314.CrossRef Agbodzakey, J. K. (2017). Ryan white CARE act and collaborative governance re-examined: The South Florida experience. Public Organization Review, 17(2), 293–314.CrossRef
Zurück zum Zitat Agbodzakey, J. K. (2021). Leadership in collaborative governance: The case of HIV/AIDS health services planning Council in South Florida. International Journal of Public Administration, 44(13), 1051–1064.CrossRef Agbodzakey, J. K. (2021). Leadership in collaborative governance: The case of HIV/AIDS health services planning Council in South Florida. International Journal of Public Administration, 44(13), 1051–1064.CrossRef
Zurück zum Zitat Agbodzakey, J., & Taylor, L. (2019). Collaborative governance and role of the Grantee in HIV/AIDS health services: The Broward County of South Florida experience. International Review of Public Administration, 24(3), 149–169.CrossRef Agbodzakey, J., & Taylor, L. (2019). Collaborative governance and role of the Grantee in HIV/AIDS health services: The Broward County of South Florida experience. International Review of Public Administration, 24(3), 149–169.CrossRef
Zurück zum Zitat Ansell, C., & Gash, A. (2008). Collaborative governance theory and practice. Journal of Public Administration Research and Theory, 18, 543–571.CrossRef Ansell, C., & Gash, A. (2008). Collaborative governance theory and practice. Journal of Public Administration Research and Theory, 18, 543–571.CrossRef
Zurück zum Zitat Bichler, B. F., & Lösch, M. (2019). Collaborative governance in tourism: Empirical insights into a community-oriented destination. Sustainability, 11(23), 6673.CrossRef Bichler, B. F., & Lösch, M. (2019). Collaborative governance in tourism: Empirical insights into a community-oriented destination. Sustainability, 11(23), 6673.CrossRef
Zurück zum Zitat Börzel, T. A., & Risse, T. (Eds.). (2016). The Oxford handbook of comparative regionalism. Oxford University Press. Börzel, T. A., & Risse, T. (Eds.). (2016). The Oxford handbook of comparative regionalism. Oxford University Press.
Zurück zum Zitat Bryson, J. M., Crosby, B. C., & Stone, M. M. (2006). The design and implementation of cross-sector collaborations: Propositions from literature. Public Administration Review, 66(Special Issue), 44–55.CrossRef Bryson, J. M., Crosby, B. C., & Stone, M. M. (2006). The design and implementation of cross-sector collaborations: Propositions from literature. Public Administration Review, 66(Special Issue), 44–55.CrossRef
Zurück zum Zitat Bryson, J. M., Crosby, B. C., & Stone, M. M. (2015). Designing and implementing cross-sector collaborations: Needed and challenging. Public Administration Review, 75(5), 647–663.CrossRef Bryson, J. M., Crosby, B. C., & Stone, M. M. (2015). Designing and implementing cross-sector collaborations: Needed and challenging. Public Administration Review, 75(5), 647–663.CrossRef
Zurück zum Zitat Bstieler, L. (2006). Trust formation in collaborative new product development. Journal of Product Innovation Management, 23(1), 56–72.CrossRef Bstieler, L. (2006). Trust formation in collaborative new product development. Journal of Product Innovation Management, 23(1), 56–72.CrossRef
Zurück zum Zitat Bstieler, L., & Hemmert, M. (2012). Trust formation in university-industry collaborations in the US biotechnology industry. In Academy of management proceedings (Vol. 2012, no. 1, p. 12853). Academy of Management, Briarcliff Manor, NY. Bstieler, L., & Hemmert, M. (2012). Trust formation in university-industry collaborations in the US biotechnology industry. In Academy of management proceedings (Vol. 2012, no. 1, p. 12853). Academy of Management, Briarcliff Manor, NY.
Zurück zum Zitat Bstieler, L., Hemmert, M., & Barczak, G. (2015). Trust formation in university–industry collaborations in the US biotechnology industry: IP policies, shared governance, and champions. Journal of Product Innovation Management, 32(1), 111–121.CrossRef Bstieler, L., Hemmert, M., & Barczak, G. (2015). Trust formation in university–industry collaborations in the US biotechnology industry: IP policies, shared governance, and champions. Journal of Product Innovation Management, 32(1), 111–121.CrossRef
Zurück zum Zitat Chen, B., & Graddy, E. A. (2010). The effectiveness of nonprofit lead-organization networks for social service delivery. Nonprofit Management and Leadership, 20(4), 405–422.CrossRef Chen, B., & Graddy, E. A. (2010). The effectiveness of nonprofit lead-organization networks for social service delivery. Nonprofit Management and Leadership, 20(4), 405–422.CrossRef
Zurück zum Zitat Coleman, K., & Stern, M. J. (2018). Exploring the functions of different forms of trust in collaborative natural resource management. Society & Natural Resources, 31(1), 21–38.CrossRef Coleman, K., & Stern, M. J. (2018). Exploring the functions of different forms of trust in collaborative natural resource management. Society & Natural Resources, 31(1), 21–38.CrossRef
Zurück zum Zitat Getha-Taylor, H., Grayer, M. J., Kempf, R. J., & O’Leary, R. (2019). Collaborating in the absence of trust? What collaborative governance theory and practice can learn from the literatures of conflict resolution, psychology, and law. The American Review of Public Administration, 49(1), 51–64. Getha-Taylor, H., Grayer, M. J., Kempf, R. J., & O’Leary, R. (2019). Collaborating in the absence of trust? What collaborative governance theory and practice can learn from the literatures of conflict resolution, psychology, and law. The American Review of Public Administration, 49(1), 51–64.
Zurück zum Zitat Jameson, J., Ferrell, G., Kelly, J., Walker, S., & Ryan, M. (2006). Building trust and shared knowledge in communities of e-learning practice: Collaborative leadership in the JISC eLISA and CAMEL lifelong learning projects. British Journal of Educational Technology, 37(6), 949–967.CrossRef Jameson, J., Ferrell, G., Kelly, J., Walker, S., & Ryan, M. (2006). Building trust and shared knowledge in communities of e-learning practice: Collaborative leadership in the JISC eLISA and CAMEL lifelong learning projects. British Journal of Educational Technology, 37(6), 949–967.CrossRef
Zurück zum Zitat Jayaraman, A., D’souza, V., & Ghoshal, T. (2018). NGO–business collaboration following the Indian CSR Bill 2013: Trust-building collaborative social sector partnerships. Development in Practice, 28(6), 831–841.CrossRef Jayaraman, A., D’souza, V., & Ghoshal, T. (2018). NGO–business collaboration following the Indian CSR Bill 2013: Trust-building collaborative social sector partnerships. Development in Practice, 28(6), 831–841.CrossRef
Zurück zum Zitat Kathi, P. C., & Cooper, T. L. (2007). Connecting neighborhood councils and city agencies: Trust building through the learning and design forum process. Journal of Public Affairs Education, 13(3–4), 617–630.CrossRef Kathi, P. C., & Cooper, T. L. (2007). Connecting neighborhood councils and city agencies: Trust building through the learning and design forum process. Journal of Public Affairs Education, 13(3–4), 617–630.CrossRef
Zurück zum Zitat Kim, S., & Lee, J. (2012). E-participation, transparency, and trust in local government. Public Administration Review, 72(6), 819–828.CrossRef Kim, S., & Lee, J. (2012). E-participation, transparency, and trust in local government. Public Administration Review, 72(6), 819–828.CrossRef
Zurück zum Zitat Lin, X., Ho, C. M. F., & Shen, G. Q. (2018). For the balance of stakeholders’ power and responsibility: A collaborative framework for implementing social responsibility issues in construction projects. Management Decision, 56(3), 550–569.CrossRef Lin, X., Ho, C. M. F., & Shen, G. Q. (2018). For the balance of stakeholders’ power and responsibility: A collaborative framework for implementing social responsibility issues in construction projects. Management Decision, 56(3), 550–569.CrossRef
Zurück zum Zitat Longhurst, H. M. (2019). Collaborative governance in impact investing in Mexico: A multiple case study. Doctoral dissertation, International School of Management, France. Longhurst, H. M. (2019). Collaborative governance in impact investing in Mexico: A multiple case study. Doctoral dissertation, International School of Management, France.
Zurück zum Zitat Malmström, M. M., & Johansson, J. (2015). Social exchange in collaborative innovation: Maker or breaker. Journal of Innovation and Entrepreneurship, 5, 1–20.CrossRef Malmström, M. M., & Johansson, J. (2015). Social exchange in collaborative innovation: Maker or breaker. Journal of Innovation and Entrepreneurship, 5, 1–20.CrossRef
Zurück zum Zitat Morrison, N., & Van Den Nouwelant, R. (2020). Western Sydney’s urban transformation: Examining the governance arrangements driving forward the growth vision. Australian Planner, 56(2), 73–82.CrossRef Morrison, N., & Van Den Nouwelant, R. (2020). Western Sydney’s urban transformation: Examining the governance arrangements driving forward the growth vision. Australian Planner, 56(2), 73–82.CrossRef
Zurück zum Zitat Munro, J. (2020). Leading for collaborative public service innovation. Public Money & Management, 40(4), 316–325.CrossRef Munro, J. (2020). Leading for collaborative public service innovation. Public Money & Management, 40(4), 316–325.CrossRef
Zurück zum Zitat Murphy, M., Perrot, F., & Rivera-Santos, M. (2012). New perspectives on learning and innovation in cross-sector collaborations. Journal of Business Research, 65(12), 1700–1709.CrossRef Murphy, M., Perrot, F., & Rivera-Santos, M. (2012). New perspectives on learning and innovation in cross-sector collaborations. Journal of Business Research, 65(12), 1700–1709.CrossRef
Zurück zum Zitat Nolte, I. M., & Boenigk, S. (2011). Public–nonprofit partnership performance in a disaster context: The case of Haiti. Public Administration, 89(4), 1385–1402.CrossRef Nolte, I. M., & Boenigk, S. (2011). Public–nonprofit partnership performance in a disaster context: The case of Haiti. Public Administration, 89(4), 1385–1402.CrossRef
Zurück zum Zitat Pierre, J., Letamendi, C., Sleiter, L., Bailey, Z., Dannefer, R., Shiman, L., et al. (2020). Building a culture of health at the neighborhood level through governance councils. Journal of Community Health, 45, 871–879.CrossRef Pierre, J., Letamendi, C., Sleiter, L., Bailey, Z., Dannefer, R., Shiman, L., et al. (2020). Building a culture of health at the neighborhood level through governance councils. Journal of Community Health, 45, 871–879.CrossRef
Zurück zum Zitat Plotnikof, M. (2016). Letting go of managing? Struggles over managerial roles in collaborative governance. Nordic Journal of Working Life Studies, 6. Plotnikof, M. (2016). Letting go of managing? Struggles over managerial roles in collaborative governance. Nordic Journal of Working Life Studies, 6.
Zurück zum Zitat Rapp, C. (2020). Hypothesis and theory: Collaborative governance, natural resource management, and the trust environment. Frontiers in Communication, 5, 28.CrossRef Rapp, C. (2020). Hypothesis and theory: Collaborative governance, natural resource management, and the trust environment. Frontiers in Communication, 5, 28.CrossRef
Zurück zum Zitat Robertson, P. J., & Choi, T. (2012). Deliberation, consensus, and stakeholder satisfaction: A simulation of collaborative governance. Public Management Review, 14(1), 83–103.CrossRef Robertson, P. J., & Choi, T. (2012). Deliberation, consensus, and stakeholder satisfaction: A simulation of collaborative governance. Public Management Review, 14(1), 83–103.CrossRef
Zurück zum Zitat Schmidt, J. I., Clark, D., Lokken, N., Lankshear, J., & Hausner, V. (2018). The role of trust in sustainable management of land, fish, and wildlife populations in the Arctic. Sustainability, 10(9), 3124.CrossRef Schmidt, J. I., Clark, D., Lokken, N., Lankshear, J., & Hausner, V. (2018). The role of trust in sustainable management of land, fish, and wildlife populations in the Arctic. Sustainability, 10(9), 3124.CrossRef
Zurück zum Zitat Schwartz, J., & Yen, M. Y. (2017). Toward a collaborative model of pandemic preparedness and response: Taiwan’s changing approach to pandemics. Journal of Microbiology, Immunology and Infection, 50(2), 125–132.CrossRef Schwartz, J., & Yen, M. Y. (2017). Toward a collaborative model of pandemic preparedness and response: Taiwan’s changing approach to pandemics. Journal of Microbiology, Immunology and Infection, 50(2), 125–132.CrossRef
Zurück zum Zitat Subaşı, S. Ö., & Metin, B. (2020). Collaborative planning and governance in urban renewal: Community based Neighborhood development, Pınar Mahallesi, Sarıyer, İstanbul. Sketch: Journal of City and Regional Planning, 2(1), 24–39. Subaşı, S. Ö., & Metin, B. (2020). Collaborative planning and governance in urban renewal: Community based Neighborhood development, Pınar Mahallesi, Sarıyer, İstanbul. Sketch: Journal of City and Regional Planning, 2(1), 24–39.
Zurück zum Zitat Tando, C. E., & Haryanti, R. H. (2020). Collaborative governance in new era for problem solving: A literature review. In IOP conference series: Earth and environmental science (Vol. 423, No. 1, p. 012023). IOP Publishing. Tando, C. E., & Haryanti, R. H. (2020). Collaborative governance in new era for problem solving: A literature review. In IOP conference series: Earth and environmental science (Vol. 423, No. 1, p. 012023). IOP Publishing.
Zurück zum Zitat Temby, O., Rastogi, A., Sandall, J., Cooksey, R., & Hickey, G. M. (2015). Interagency trust and communication in the transboundary governance of Pacific Salmon fisheries. Review of Policy Research, 32(1), 79–99.CrossRef Temby, O., Rastogi, A., Sandall, J., Cooksey, R., & Hickey, G. M. (2015). Interagency trust and communication in the transboundary governance of Pacific Salmon fisheries. Review of Policy Research, 32(1), 79–99.CrossRef
Zurück zum Zitat Tonelli, D. F., Costa, H. A., & Sant’Anna, L. (2018). Collaborative governance in science parks: Case studies in Minas Gerais state. Gestão & Regionalidade, 34(101), 152–167. Tonelli, D. F., Costa, H. A., & Sant’Anna, L. (2018). Collaborative governance in science parks: Case studies in Minas Gerais state. Gestão & Regionalidade, 34(101), 152–167.
Zurück zum Zitat Van Oortmerssen, L. A., Van Woerkum, C. M., & Aarts, N. (2014). The visibility of trust: Exploring the connection between trust and interaction in a Dutch collaborative governance boardroom. Public Management Review, 16(5), 666–685.CrossRef Van Oortmerssen, L. A., Van Woerkum, C. M., & Aarts, N. (2014). The visibility of trust: Exploring the connection between trust and interaction in a Dutch collaborative governance boardroom. Public Management Review, 16(5), 666–685.CrossRef
Zurück zum Zitat Walker, R. M., & Hills, P. (2012). Partnership characteristics, network behavior, and publicness: Evidence on the performance of sustainable development projects. International Public Management Journal, 15(4), 479–499. Walker, R. M., & Hills, P. (2012). Partnership characteristics, network behavior, and publicness: Evidence on the performance of sustainable development projects. International Public Management Journal, 15(4), 479–499.
Zurück zum Zitat Weymouth, R., & Hartz-Karp, J. (2015). Deliberative collaborative governance as a democratic reform to resolve wicked problems and improve trust. Journal of Economic & Social Policy, 17(1), 62–95. Weymouth, R., & Hartz-Karp, J. (2015). Deliberative collaborative governance as a democratic reform to resolve wicked problems and improve trust. Journal of Economic & Social Policy, 17(1), 62–95.
Zurück zum Zitat Yalcin, M. G., Özpolat, K., & Schniederjans, D. G. (2018). Post-implementation analysis: Dependence and trust in VMI context. International Journal of Physical Distribution & Logistics Management, 48(7), 724–740.CrossRef Yalcin, M. G., Özpolat, K., & Schniederjans, D. G. (2018). Post-implementation analysis: Dependence and trust in VMI context. International Journal of Physical Distribution & Logistics Management, 48(7), 724–740.CrossRef
Metadaten
Titel
Building Trust in Collaborative Governance
verfasst von
James Agbodzakey
Copyright-Jahr
2024
DOI
https://doi.org/10.1007/978-3-031-57373-6_7

Premium Partner