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2023 | Buch

Introduction and Motivation for the Topic Kapitel lesen Erstes Kapitel lesen

Design and Evaluation of an E-Learning Artefact for the Implementation of SAP S/4HANA®

verfasst von: Felix Garayo Maiztegui

Verlag: Springer Fachmedien Wiesbaden

Buchreihe : Gabler Theses

Enthalten in: Springer Professional "Wirtschaft+Technik" , Springer Professional "Wirtschaft"

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Über dieses Buch

The objective of this study is to create a new e-learning artefact for SAP S/4 Hana training purposes. Based on Design Science Research, a new prototype of an e-learning artefact has been developed. The prototype is grounded on didactic and information systems theories, as well as models. The aim of this new prototype is to transfer knowledge of business processes with the new Enterprise Resource Planning (ERP) SAP S/4 HANA in an effective and efficient way. The study is validated through an experiment with a treatment and a control group. While the treatment group learns with the new e-learning artefact, the control group keeps with the existing conventional training. Results show that the treatment group have significantly less dropouts than the control group, and that the treatment group could also finalize the SAP S/4 Hana exercises in less time. This study shows also how companies can benefit significantly using the same approach through a set of guidelines.

Inhaltsverzeichnis

Frontmatter
Chapter 1. Introduction and Motivation for the Topic
Abstract
Business processes are business managerial activities that regularly repeat (Gadatsch, 2015, p. 3). Business processes have an input as well as an output, and they should add value to companies’ business itself. Business processes are basically, in a detailed form, workflows.
Felix Garayo Maiztegui
Chapter 2. Research Design
Abstract
An artefact or Information Technology (IT) artefact has been defined in literature as an Information System by many researchers (Offermann, Blom, Schoenherr, Bub, 2010, p. 77). The design and implementation of an artefact is an Information System initiative in terms of an intervention of a social-technical system (Hevner, & Chatterjee, 2010, p. 219). According to Dumay and Baard (2017, p. 267) Interventionist research (IVR) is a research approach where the researcher seeks to determine an experimental situation, acts in that situation within an organisation immersed with the object of study, and analyses findings in view of relevant literature (Jönsson, & Lukka, 2007, p. 374).
Felix Garayo Maiztegui
Chapter 3. Environment
Abstract
The environment of the DSR model for this research project considers the context of the company Leica Geosystems AG in terms of a general description, the requirements for teaching SAP S/4 HANA and the SAP S/4 HANA processes that will be implemented after the migration to SAP HANA in April 2023.
Felix Garayo Maiztegui
Chapter 4. Knowledge Base
Abstract
Prior to any design cycle of an e-learning artefact, the scientific knowledge base needs to be worked out to identify the theories and methods that will be the basement for the development and construction of the e-learning artefact, as well as the contribution to the DSR scientific knowledge. The knowledge base for this research project refers to the didactic theories and models, to the Information Systems Success Model (ISSM) requirements to build e-learning artefacts, and to the 3–2–1 expositional design model. These theories and models will provide the knowledge base grounding for the technical development of an e-learning artefact in the context of teaching and learning service software business processes for the new SAP S/4 HANA technology.
Felix Garayo Maiztegui
Chapter 5. Design Cycle and Operationalisation of Design Science Research
Abstract
The design of the e-learning artefact is based on an adapted and formalised operationalisation of DSR from Manson (2006, p. 163). According to Manson (2006, p. 163) this operationalisation counts with the steps awareness of the problem, suggestion, development, evaluation, and conclusion. Each of these steps has its own outputs.
Felix Garayo Maiztegui
Chapter 6. Evaluation of the Artefact
Abstract
This chapter aims to share the results of the statistics for the experiment done with a treatment and a control group at the company Leica Geosystems AG. Basically, statistics can be classified in descriptive and correlative statistics. While the descriptive statistics represents the measurement of location scales and dispersion measures for individual variables, the correlative statistics are used for deductively obtained (statistical) hypotheses with several variables.
Felix Garayo Maiztegui
Chapter 7. Design Guideline for the Conceptualisation and Implementation of an E-Learning Artefact for SAP S/4 HANA
Abstract
After the validation of the hypotheses and the presentation of the concluding results about the better performance of the treatment group with the e-learning artefact, this chapter aims to provide a guideline for any company, who would like to implement such an e-learning artefact. This e-learning artefact can be implemented for SAP S/4 HANA or for other ERP systems. Specifically, it should provide a procedure for any company using an ERP system who is confronted with questions related to effective and efficient ERP trainings for standard, but also continuous improvement of business processes.
Felix Garayo Maiztegui
Chapter 8. Conclusion
Abstract
This research project aimed to create a new e-learning artefact for SAP S/4 HANA training purposes. Based on Design Science Research, a new prototype of an e-learning artefact was developed. The three-cycle view of Design Science Research was the basis for the structured approach of the environment, knowledge base and design cycle.
Felix Garayo Maiztegui
Chapter 9. Limitations and Future Research
Abstract
This study addresses limitations of other research projects related to the implementation of an e-learning artefact for ERP systems in the past. For example, the literature review for this study concludes that most of the studies were done at universities with students. Studies carried out in a high school or in companies may vary the outcomes and learning self-efficacy
Felix Garayo Maiztegui
Backmatter
Metadaten
Titel
Design and Evaluation of an E-Learning Artefact for the Implementation of SAP S/4HANA®
verfasst von
Felix Garayo Maiztegui
Copyright-Jahr
2023
Electronic ISBN
978-3-658-40731-5
Print ISBN
978-3-658-40730-8
DOI
https://doi.org/10.1007/978-3-658-40731-5

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