Skip to main content
Disciplines
Automotive Business IT + Informatics Construction + Real Estate Electrical Engineering + Electronics Energy + Sustainability Insurance + Risk Finance + Banking Management + Leadership Marketing + Sales Mechanical Engineering + Materials
Events
DE
EN
Books
Journals
Topic Page
Marketing
Start single access now
Access for companies
EXTENDED SEARCH
Log in
Top
Published in:
Sustainable Supply Chains: Introduction Read chapter Read first chapter

2024 | OriginalPaper | Chapter

21. Social Responsibility in Supply Chains

Authors : ManMohan S. Sodhi, Christopher S. Tang

Published in: Sustainable Supply Chains

Publisher: Springer International Publishing

Log in

Activate our intelligent search to find suitable subject content or patents.

search-config
loading …

Abstract

We start with four questions facing managers and researchers regarding how social responsibility can or should be incorporated into supply chains. These questions pertain to (1) delineating the scope and context of supply chain operations, (2) dealing with many definitions and objectives of social responsibility, (3) figuring out how to work with the “poor,” and (4) developing an overarching framework across the company or supply chain. We outline the views in the literature culminating with the stakeholder resource-based view (Sodhi. Prod Oper Manag 24(9):1375–1389, 2015) and how it helps address these questions. We report the findings regarding how organizations work with the poor and the implications for companies wishing to fulfill their social responsibility using their supply chains. Finally, we describe potential areas for application and further research.

Dont have a licence yet? Then find out more about our products and how to get one now:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

  • über 102.000 Bücher
  • über 537 Zeitschriften

aus folgenden Fachgebieten:

  • Automobil + Motoren
  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Elektrotechnik + Elektronik
  • Energie + Nachhaltigkeit
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Maschinenbau + Werkstoffe
  • Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

inform now

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

  • über 67.000 Bücher
  • über 340 Zeitschriften

aus folgenden Fachgebieten:

  • Bauwesen + Immobilien
  • Business IT + Informatik
  • Finance + Banking
  • Management + Führung
  • Marketing + Vertrieb
  • Versicherung + Risiko




Jetzt Wissensvorsprung sichern!

inform now
previous chapter Improving Social and Environmental Performance in Global Supply Chains
next chapter Cross-Sector Partnerships for Sustainable Supply Chains
Literature
Ackoff R (1970) A concept of corporate planning. Long Range Plan 3(1):2–8
Akula V (2008) Business basics at the base of the pyramid. Harv Bus Rev, June 2008
Ambrosini V, Bowman C (2009) What are dynamic capabilities and are they a useful construct in strategic management? Int J Manag Rev 11(1):29–49
An J, Cho S-H, Tang CS (2015) Aggregating smallholder farmers in emerging economies. Prod Oper Manag 24(9):1414–1429
Anupindi R, Sivakumar S (2006) Supply chain re-engineering in agri-business—a case study of ITC’s e-Choupal. In: Lee HL, Lee CY (eds) Supply chain issues in emerging economies. Springer, New York, pp 265–307
Anupindi R, Sivakumar S (2007) ITC’s e-Choupal: a platform strategy for rural transformation. In: Rangan VK, Quelch JA, Herroro G, Barton B (eds) Business solutions for the global poor: creating social and economic value. Jossey Bass, San Francisco, CA
Ardener S (1995) Women making money go round: ROSCAs revisited. In: Ardener S, Burman S (eds) Money-go-rounds: the importance of rotating savings and credit associations for women. Berg, Oxford, UK
Armendáriz B, Morduch J (2007) The economics of microfinance. MIT Press, Cambridge, MA
Armstrong JS (1977) Social irresponsibility in management. J Bus Res 5(3):185–213
Banerjee SB (2007) Corporate social responsibility: The good, bad and the ugly. Edgar Elger, Cheltenham, UK
Barney JB (2001) Resource-based theories of competitive advantage: A ten-year retrospective on the resource-based view. J Manag 27(6):643–650
Bhattacharya O, Khor S, McGahan A, Dunne D, Daar AS, Singer PA (2010) Innovative health service delivery models in low and middle income countries—what can we learn from the private sector? Health Res Policy Syst 8(24):1–11
Bowen HR (1953) The social responsibilities of the businessman. Harper, New York. Reprinted 2013, University of Iowa Press, Iowa City, IA
Boyabatli O, Kazaz B, Tang CS (2022) Agricultural supply chain management research: operations and analytics in planting, selling, and government interventions. Springer, Cham
Cameranesi S, Huang Y, Tang CS (2010) Coconut world: a sweetener from the heart. UCLA Anderson School Teaching Case
Carroll AB (1979) A three-dimensional conceptual model of corporate performance. Acad Manag Rev 4(4):497–505
Carroll AB (1999) Corporate social responsibility evolution of a definitional construct. Bus Soc 38(3):268–295
Carroll A, Buchholtz A (2012) Business and society: Ethics, sustainability, and stakeholder management, 9th edn. Cengage Learning, Stamford, CT
Carter CR (2005) Purchasing social responsibility and firm performance: The key mediating roles of organizational learning and supplier performance. IJPDLM 35(3):177–194
Carter CR, Jennings MM (2004) The role of purchasing in corporate social responsibility: a structural equation analysis. J Bus Logist 25(1):145–186
Carter CR, Rogers DS (2008) A framework of sustainable supply chain management: moving toward new theory. IJPDLM 38(5):360–387
Chen Y-J, Tang CS (2015) The economic value of market information for farmers in developing economies. Prod Oper Manag 24(9):1441–1452
Chen YJ, Shantikumar G, Shen ZJ (2013) Training, production and channel separation in ITC’s e-Choupal Network. Prod Oper Manag 22(2):348–364
Chen Y-J, Shantikumar JG, Shen Z-J (2015) Incentive for peer-to-peer knowledge sharing among farmers in developing economies. Prod Oper Manag 24(9):1430–1440
Chen L, Lee HL, Tang CS (2022) Fair price, fair trade, and fair pay in supply chains. Prod Oper Manag 13(12):4304–4318
Christensen J, Murphy R (2004) The social irresponsibility of corporate tax avoidance: Taking CSR to the bottom line. Development 47(3):37–44
Coff RW (1999) When competitive advantage doesn’t lead to performance: The resource-based view and stakeholder bargaining power. Organ Sci 10(2):119–133
Crane A, Palazzo G, Spence LJ, Matten D (2014) Contesting the value of the shared value concept. Calif Manag Rev 56:2
Cruz JM (2009) The impact of corporate social responsibility in supply chain management: Multicriteria decision-making approach. Decis Support Syst 48(1):224–236
Dahlsrud A (2008) How corporate social responsibility is defined: an analysis of 37 definitions. Corp Soc Responsib Environ Manag 15(1):1–13
Dai TL, Tang CS (2022) Frontiers in service science: integrating ESG measures and supply chain management: research opportunities in the post-pandemic era. Serv Sci 14(1):1–12
Devalkar SK, Anupindi R, Sinha A (2011) Integrated optimization of procurement, processing, and trade of commodities. Oper Res 59(6):1369–1381
Devinney TM (2009) Is the socially responsible corporation a myth? The good, the bad, and the ugly of corporate social responsibility. Acad Manag Perspect 23(2):44–56
Dhanorkar S, Donohue K, Linderman K (2015) Repurposing materials & waste through online exchanges: overcoming the last hurdle. Prod Oper Manag 24(9):1473–1493
Donaldson T, Preston LE (1995) The stakeholder theory of the corporation: Concepts, evidence, and implications. Acad Manag Rev 20(1):65–91
Eisenhardt KM, Martin JA (2000) Dynamic capabilities: what are they? Strateg Manag J 21(10–11):1105–1121
Elkington J (1998) Cannibals with forks: the triple bottom line of 21st century business. Capstone (Wiley), UK, Oxford
Escamilla R, Fransoo JC, Tang CS (2021) Improving agility, adaptability, alignment, accessibility, and affordability in nanostore supply chains. Prod Oper Manag 20(3):676–688
Fafchamps M, Minten B (2012) Impact of SMS-based agricultural information on Indian farmers. World Bank Econ Rev 26(3):383–414
Flannery M (2007) Kiva and the birth of person-to-person microfinance. Innovations 2:31–56
Foroohar R (2010) The poor always pay. Newsweek, July 12, pp 44–45
Fransoo J, Blanco EF, Mejia-Argueta C (2017) Reaching 50 million nanostores: retail distribution in emerging megacities. CreateSpace Independent Publishing Platform
Friedman M (1970) The social responsibility of business is to increase its profits. New York Times Magazine, September 13, pp 211–227
Frooman J (1997) Socially irresponsible and illegal behavior and shareholder wealth a meta-analysis of event studies. Bus Soc 36(3):221–249
Garriga E, Melé D (2004) Corporate social responsibility theories: Mapping the territory. J Bus Ethics 53(1–2):51–71
Ghosal S, Parbat K (2012) Farmers bet on mobile advisory for crop sowing. The Economic Times, August 11
Gillai B, Lee HL, Rammohan SV (2024) Improving social and environmental performance in global supply chains. In: Bouchery Y, Corbett CJ, Fransoo JC (eds) Sustainable supply chains: a research-based textbook on operations and strategy. Springer, Cham
Goyal A (2011) Information, direct access to farmers, and rural market performance in Central India. Am Econ J Appl Econ 2(3):22–45
Hart SL (1995) A natural-resource-based view of the firm. Acad Manag Rev 20(4):986–1014
Hartley SE (2010) Kiva.org: crowd-sourced microfinance and cooperation in group lending. Working paper, Columbia Business School, Columbia University
Hayami Y (2005) Development economics: from the poverty to the wealth of nations. Oxford University Press, Oxford
Hoyt D, Lee HL (2011) Mountain hazelnuts: social entrepreneurship in Bhutan. Stanford Business School Case. Case # GS78
Jensen R (2007) The Digital Provide: Information (technology), market performance and welfare in the South Indian fisheries sector. Q J Econ 122(3):879–924
Karamchandani A, Kubzansky M, Lalwani N (2011) Is the bottom of the pyramid really for you? Harv Bus Rev 89(3):107–111
Karnani A (2007) The mirage of marketing to the bottom of the pyramid. Calif Manag Rev 49(4):90–111
Kleindorfer PR, Singhal K, Van Wassenhove LN (2005) Sustainable operations management. POM 14(4):482–492
Lal D (2000) The poverty of “development economics”. MIT Press, Cambridge, MA
Lavie D (2006) The competitive advantage of interconnected firms: An extension of the resource-based view. Acad Manag Rev 31(3):638–658
Lee HL, Tang CS (2012) Experian MicroAnalytics: accelerating the development of mobile financial services in developing market. Teaching case, UCLA Anderson School
Lee HL, Tang CS (2018) Socially and environmentally responsible value chain innovations: New operations management research opportunities. Manag Sci 64(3):983–996
Lilien GL, Kotler P, Moorthy KS (1992) Marketing models. Prentice Hall, Upper Saddle River, NJ
Linton JD, Klassen R, Jayaraman V (2007) Sustainable supply chains: an introduction. J Oper Manag 25(6):1075–1082
London T, Hart SL (2011) Next generation strategies for the base of the pyramid: New approaches for building mutual value. FT Press, Pearson Education, Upper Saddle River, NJ
London T, Anupindi R, Sheth S (2010) Creating mutual value: lessons learned from ventures serving base of the pyramid producers. J Bus Res 63(4):582–594
Maloni MJ, Brown ME (2006) Corporate social responsibility in the supply chain: an application in the food industry. J Bus Ethics 68(1):35–52
McCoy J (2012) Overcoming the challenges of the last mile: a model of riders for health. In: Denton BT (ed) Healthcare operations management handbook. Springer, New York
Mittal S, Gandhi S, Tripathi G (2010) Socio-economic impact of mobile phones on Indian agriculture. Working paper 246, Indian Council for Research and International Economic Relations
Monsen RJ, Downs A (1965) A theory of large managerial firms. J Polit Econ 73(3):221–236
Murali K, Lim M, Petruzzi N (2015) Municipal groundwater management: optimal allocation and control of a renewable natural resource. Prod Oper Manag 24(9):453–1472
Pagell M, Shevchenko A (2014) Why research in sustainable supply chain management should have no future. J Supply Chain Manag 50(1):44–55
Pagell M, Wu Z (2009) Building a more complete theory of sustainable supply chain management using case studies of 10 exemplars. J Supply Chain Manag 45(2):37–56
Park SJ, Cachon GP, Lai G, Seshadri S (2015) Supply chain design and carbon penalty: monopoly vs. monopolistic competition. Prod Oper Manag 24(9):1494–1508
Porteous A, Rammohan SV, Lee H (2015) Carrots or sticks? Improving social and environmental compliance at suppliers through incentives and penalties. Prod Oper Manag 24(9):402–1413
Porter ME, Kramer MR (2006) The link between competitive advantage and corporate social responsibility. Harv Bus Rev 84(12):78–92
Prahalad CK (2006) The fortune at the bottom of the pyramid: eradicating poverty through profits. Wharton School Publishing, Pearson, Upper Saddle River, NJ
Preethi J (2009) Reuters market light goes to Himachal: Pan-India with Nokia; Txt vs. GRPS vs. Voice. Medianama: News and Analysis of Digital Media in India
Rangan VK, Rajan R (2007) Unilever in India: Hindustan Lever’s Project Shakti—marketing FMCG to the rural consumer. Harvard Business School Case #9-505-056
Rangan K, Chase L, Karim S (2015) The truth about CSR. Harv Bus Rev 93(1/2):41–49
Ray D (1998) Development economics. Princeton University Press, Princeton, NJ
Rumelt RP (1984) Towards a strategic theory of the firm. Compet Strateg Manag 26:556–570
Seuring S, Müller M (2008) From a literature review to a conceptual framework for sustainable supply chain management. J Clean Prod 16(15):1699–1710
Snow D (1999) Microcredit: an institutional development opportunity. Int J Econ Dev 1:65–79
Sodhi MS (2015) Conceptualizing social responsibility in operations via stakeholder resource-based view. Prod Oper Manag 24(9):1375–1389
Sodhi MS, Tang CS (2011) Social enterprises as supply-chain enablers for the poor. Socio Econ Plan Sci 45(4):146–153
Sodhi MS, Tang CS (2014) Supply-chain research opportunities with the poor as suppliers or distributors in developing countries. Prod Oper Manag 45(4):146–153
Sodhi MS, Tang CS (2018) Corporate social sustainability in supply chains: a thematic analysis of the literature. Int J Prod Res 56(1–2):882–901
Sodhi MS, Kumar C, Ganguly A (2022) How mandatory corporate social responsibility can help governments with development goals. Bus Strat Dev 5(1):30–43
Tang CS (2022) Innovative technology and operations for alleviating poverty through women’s economic empowerment. Prod Oper Manag 31(1):32–45
Tang CS, Yang SA (2020) Financial supply chain in the Covid-19 pandemic: Fuel or wildfire? Forbes, April 30
Tang CS, Zhou S (2012) Research advances in environmentally and socially sustainable operations. EJOR 223(3):585–594
Tang CS, Yang SA, Wu J (2018) Sourcing from suppliers with financial constraints and performance risk. Manuf Serv Oper Manag 20(1):70–84
Teece DJ, Pisano G, Shuen A (1997) Dynamic capabilities and strategic management. Strateg Manag J 18(7):509–533
Tullis P (2020) Using dust and DNA to trace products all the way to the factory. Bloomberg, April 23
Vachani S, Smith NC (2008) Socially responsible distribution: Distribution strategies for reaching the bottom of the pyramid. Calif Manag Rev 50:52–84
Watson N, Kraiselburd S (2009) VidaGas: VillageReach—The Mozambican Foundation for community development joint venture. Harvard Business School case # 609107, HBSP
Wernerfelt B (1984) The resource-based view of the firm. Strateg Manag J 5(2):171–180
Xiao SH, Chen YJ, Tang CS (2020) Knowledge sharing and learning among smallholders in developing economies: implications, incentives, and reward mechanisms. Oper Res 68(2):435–452
Metadata
Title
Social Responsibility in Supply Chains
Authors
ManMohan S. Sodhi
Christopher S. Tang
Copyright Year
2024
Book
Sustainable Supply Chains

Print ISBN: 978-3-031-45564-3

Electronic ISBN: 978-3-031-45565-0

Copyright Year: 2024

DOI
https://doi.org/10.1007/978-3-031-45565-0_21

Premium Partner

    Image Credits