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2024 | OriginalPaper | Chapter

Topic Modeling of Raja Ampat Tourism on TripAdvisor Sites Using Latent Dirichlet Allocation

Authors : Dedy Sugiarto, Dimmas Mulya, Syandra Sari, Anung B. Ariwibowo, Is Mardianto, Muhammad Azka Aulia, Fitria Nabilah Putri, Ida Jubaidah, Arfa Maulana, Alya Shafa Nadia

Published in: Proceedings of the 4th International Conference on Electronics, Biomedical Engineering, and Health Informatics

Publisher: Springer Nature Singapore

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Abstract

In response to the burgeoning interest in tourist destination sentiment analysis, this study focuses on Indonesia’s renowned Raja Ampat. Our primary objective is to employ Latent Dirichlet Allocation (LDA), a topic modeling technique, to delve into sentiments expressed in a corpus of 5,227 TripAdvisor documents concerning Raja Ampat. Leveraging the Vader library for data preprocessing, our analysis reveals a dominant trend of positivity, with 80% of sentiments classified as positive, while 15.8% are neutral, and 4.2% are negative. Through systematic experimentation with Bag of Words (BoW) and Term Frequency-Inverse Document Frequency (TF-IDF) feature representations, two major topics emerge: ‘Environmental Tourism’ and ‘Snorkeling & Services.‘ Remarkably, the LDA model attains coherence scores of 0.6005 (BoW) and 0.4148 (TF-IDF), underscoring the robustness of our analysis. These findings not only contribute valuable insights into the prevailing sentiments and dominant topics associated with Raja Ampat tourism but also offer practical implications for the industry. The tourism sector in Raja Ampat can leverage these insights to enhance services and experiences, ultimately facilitating sustainable tourism development in this ecologically vital region. This research thus serves as a significant step toward promoting informed decision-making and improving tourist experiences in Raja Ampat and similar destinations, fostering sustainable growth and preservation of natural beauty.

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Metadata
Title
Topic Modeling of Raja Ampat Tourism on TripAdvisor Sites Using Latent Dirichlet Allocation
Authors
Dedy Sugiarto
Dimmas Mulya
Syandra Sari
Anung B. Ariwibowo
Is Mardianto
Muhammad Azka Aulia
Fitria Nabilah Putri
Ida Jubaidah
Arfa Maulana
Alya Shafa Nadia
Copyright Year
2024
Publisher
Springer Nature Singapore
DOI
https://doi.org/10.1007/978-981-97-1463-6_32