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2024 | Buch

The Challenge of the Turing Test Kapitel lesen Erstes Kapitel lesen

The Book of Chatbots

From ELIZA to ChatGPT

verfasst von: Robert Ciesla

Verlag: Springer Nature Switzerland

Enthalten in: Springer Professional "Wirtschaft+Technik" , Springer Professional "Technik" , Springer Professional "Wirtschaft"

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Über dieses Buch

Primitive software chatbots emerged in the 1960s, evolving swiftly through the decades and becoming able to provide engaging human-to-computer interactions sometime in the 1990s. Today, conversational technology is ubiquitous in many homes. Paired with web-searching abilities and neural networking, modern chatbots are capable of many tasks and are a major driving force behind machine learning and the quest for strong artificial intelligence, also known as artificial general intelligence (AGI).
Sophisticated artificial intelligence is changing the online world as advanced software chatbots can provide customer service, research duties, and assist in healthcare. Modern chatbots have indeed numerous applications — including those of a malicious nature. They can write our essays, conduct autonomous scams, and potentially influence politics.
The Book of Chatbots is both a retrospective and a review of current artificial intelligence-driven conversational solutions. It explores their appeal to businesses and individuals as well as their greater social aspects, including the impact on academia. The book explains all relevant concepts for readers with no previous knowledge in these topics. Unearthing the secrets of virtual assistants such as the (in)famous ChatGPT and many other exciting technologies, The Book of Chatbots is meant for anyone interested in the topic, laypeople and IT-enthusiasts alike.

Inhaltsverzeichnis

Frontmatter
Chapter 1. The Challenge of the Turing Test
Abstract
We begin our journey into the world of chatbots with some pertinent historical developments in the field. This chapter will introduce some fundamental concepts and early developments in the field of artificial intelligence. We will mostly focus on the work of accomplished mathematicians Alan Turing and Kurt Gödel, whose discoveries remain very important in the field.
Robert Ciesla
Chapter 2. Developments in Artificial Intelligence and Linguistics
Abstract
Chatbots leverage two technologies: artificial intelligence (AI) and linguistics. We explored some concepts and historical developments in computing in the previous chapter. Now it’s time to take a deep look into the fascinating world of AI. The two main topics in this chapter will be the main techniques inside natural language processing (NLP) and the basics of linguistics. We’ll be traveling in time into the near future as well, peeking at some of the possibilities of quantum computing as it pertains to AI.
Robert Ciesla
Chapter 3. The Classic Era of Chatbots
Abstract
We shall now indulge in some chatbot history and take a good gander at ELIZA, mentioned previously in the book, as well as two other earlier chatbots: PARRY and Jabberwocky. None of them leverage artificial neural networks (ANNs) or most of the other advanced techniques described in Chap. 2. Although primitive and far less informational than their modern brethren, these chatbots are important stepping stones in the technological development of conversational software.
Robert Ciesla
Chapter 4. The Current Era of Chatbots
Abstract
In this chapter we’re moving on from the fundamentals of chatbots right to the cutting edge. Chatbots are no longer a mere scientific curiosity or for pure entertainment. Chatbot-technology is increasingly integrated with productivity applications, too (e.g. Brainasoft’s products and other virtual assistants). Compared to the trio of historical implementations featured in the previous chapter, the modern era fully leverages technologies like advanced NLP and artificial neural networks as discussed in Chap. 2.
Robert Ciesla
Chapter 5. AI and Chatbots in Healthcare
Abstract
As of 2023 chatbots and AI are becoming rather ubiquitous in the world of medicine. Gone is the awry advice of Dr. Sbaitso, a doctor only in name (as examined in Chap. 4). In this chapter we’ll be exploring how modern AI technology is used by the healthcare industry. We’re going to cover both chatbots and AI in general for these matters. A part of the chapter will be dedicated to the numerous ethical implications that inevitably arise when AI and medicine come together.
Robert Ciesla
Chapter 6. Chatbots in eCommerce
Abstract
This chapter will have us explore the nearly universal adoption of chatbots in the world of eCommerce. Many businesses these days have virtual assistants which are there to serve potential customers around the clock—and they are not mere glorified digital greeters.
Robert Ciesla
Chapter 7. Chatbots as Villains: The Antisocial Uses of AI
Abstract
There’s no denying chatbots and artificial intelligence are a powerful phenomenon. So far we have mostly discussed their positive impact on the world. It is now time to descend into the seedier underworld of these technologies; we shall now explore the misuse of AI in our daily lives. We’ll also cover some defensive strategies to protect ourselves from this scourge.
Robert Ciesla
Chapter 8. Towards an Artificial General Intelligence
Abstract
There are few things more exciting, and scary, than a world where intelligent robots walk among us, as hopefully considerate strains of AI watch over us all. We’ll now take a deep look at some of the developments in Artificial General Intelligence (i.e. strong AI), a topic we touched upon previously in the book. We shall explore three prominent academic papers on AGI and some of its most urgent challenges.
Robert Ciesla
Metadaten
Titel
The Book of Chatbots
verfasst von
Robert Ciesla
Copyright-Jahr
2024
Electronic ISBN
978-3-031-51004-5
Print ISBN
978-3-031-51003-8
DOI
https://doi.org/10.1007/978-3-031-51004-5

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