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2021 | Buch

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Continuous Innovation with DevOps

IT Management in the Age of Digitalization and Software-defined Business

verfasst von: Prof. Dr. Rainer Alt, Prof. Dr. Gunnar Auth, Christoph Kögler

Verlag: Springer International Publishing

Buchreihe : SpringerBriefs in Information Systems

Enthalten in: Springer Professional "Wirtschaft+Technik" , Springer Professional "Technik" , Springer Professional "Wirtschaft"

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Über dieses Buch

This book connects the new world of digitalization with classic IT management. With the presence of software in objects, products and processes, most businesses will become software-defined businesses. Software development and software management are thus key to stay competitive in an environment that demands continuous innovation. The authors provide a comprehensive introduction to continuous innovation, the DevOps concept and lay the foundations of an innovation-oriented IT management. The DevOps approach to continuous innovation, which combines lean and agile concepts with an automated tool chain, enables solutions that synergize fast (re)action through digital innovation on the one hand and long-term development cycles and stable operation on the other. A comprehensive case study of T-Systems MMS, a digital service provider from Deutsche Telekom in Germany, illustrates the use of this approach in practice.

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Inhaltsverzeichnis

Frontmatter

Chapter 1. Digital Transformation and Software-Defined Business

Abstract

In a world that is increasingly transformed by information or digital technology, the need to align technological developments and their application in business has become a key imperative. This chapter motivates the role of the information management function in this process and describes the challenges of constant change and reliable operation as antidromic in nature. It calls for solutions that allow firms to address this apparent trade-off and introduces DevOps as one approach to master the move toward continuous innovation and software-defined business.

Rainer Alt, Gunnar Auth, Christoph Kögler

Chapter 2. Continuous Innovation and IT Management

Abstract

This chapter presents the fundamentals for understanding the need for continuous innovation and the role of IT management as a driver of digital transformation. It describes that software is increasingly included in products, services, processes as well as business models and that technological change requires a combination of radical and gradual improvements. As one key implication, skills for digital transformation need to spread in the entire organization, which in turn leads to a transformation of IT departments.

Rainer Alt, Gunnar Auth, Christoph Kögler

Chapter 3. DevOps for Continuous Innovation

Abstract

This chapter links the areas of IT management, DevOps, and continuous innovation. After describing some fundamentals of IT service management, the DevOps concept is presented as a new agile approach toward an integrated lifecycle of software delivery and operations based on the five guiding principles of DevOps. In particular, several established “continuous concepts” from software engineering are recognized as enablers for digitalizing development processes. As an emerging methodology, DevOps has seen various enhancements, which are also summarized in this chapter before consolidating the elements in a DevOps-based framework for continuous innovation.

Rainer Alt, Gunnar Auth, Christoph Kögler

Chapter 4. Continuous Innovation with DevOps at T-Systems MMS

Abstract

This chapter includes an in-depth case study of an IT service provider that has initiated a company-wide DevOps program. As subsidiary of Germany’s Deutsche Telekom Group, T-Systems MMS GmbH has focused on combining consulting and technical expertise in the areas of digital business and digital transformation, business IT management, and customer experience. The case study shows how the five DevOps principles were implemented and how they sustain the continuous innovation skills for serving the customers of T-Systems MMS.

Rainer Alt, Gunnar Auth, Christoph Kögler

Chapter 5. Learnings for Continuous Innovation

Abstract

The book has argued that the diffusion of digitalization and thus software-defined business inevitably causes organizations to pursue continuous innovation. DevOps has been presented as an approach to meet the challenges of digital transformation via the five principles culture, automation, lean, measurement, and sharing, which were combined with continuous approaches to a continuous innovation framework. This final chapter summarizes the observations from diverse DevOps approaches and the application at T-Systems MMS. It shows that DevOps calls for change within organizations, in particular, on behalf of traditional IT management. Although DevOps will not be applicable for all projects, it defines a firm’s digitalization and collaborative culture to remain competitive.

Rainer Alt, Gunnar Auth, Christoph Kögler

Backmatter

Titel: Continuous Innovation with DevOps
verfasst von: Prof. Dr. Rainer Alt
Prof. Dr. Gunnar Auth
Christoph Kögler
Copyright-Jahr: 2021
Verlag: Springer International Publishing
Electronic ISBN: 978-3-030-72705-5
Print ISBN: 978-3-030-72704-8
DOI: https://doi.org/10.1007/978-3-030-72705-5

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