Innovation in property management

The purpose of this paper is to examine innovation in the context of property and asset management (PAM) and define a clear interpretation of the term that can be applied generally. Second to propose an organisational framework in which stakeholders in PAM can behave more innovatively.

The paper takes the form of a literature review and application of third party research.

There is a clear need for stakeholders to behave innovatively. Innovation is primarily cultural and is disruptive by design which is uncomfortable for a mature industry like PAM.

This is an examination of existing literature and research. It sets up a need for empirical research on the behaviour of PAM stakeholders.

PAM stakeholders need to change their culture to enable innovation to flourish.

There is little published research on PAM.