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2024 | Buch

Organization and Management of IT

The New Role of IT and the CIO in Digital Transformation

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This book takes a practical look at how IT organizations need to position themselves optimally in this dynamically changing world and what this means for the leadership of this increasingly important IT. In addition, the book takes a closer look at the topic of managing an IT organization: What is the role and what are the leadership responsibilities of a CIO? How and by what means can an IT organization best be managed? How can complex change processes and transformations be managed? Thus, the book offers a practical guide for organizational change or reorganization of IT with many tips on change management, leadership, and agile methods and approaches in the new IT organization.

Inhaltsverzeichnis

Frontmatter

Introduction: The IT Organization Over Time

Frontmatter
1. Organizations in General
Abstract
This introductory chapter first deals with the general definition of the term “organization” in the company. It then looks at the historical and organizational development of IT – from its timid beginnings as an organizational department with huge computing machines to IT in today’s digital age. This historical classification of IT is important in order to understand the opinions and (pre)judgments toward an IT organization that are often still prevalent today, because this understanding is the basis for the transformation of IT from a machine room to a shaper and innovator.
Volker Johanning
2. IT Organizations in Particular
Abstract
IT in particular, as the driver of the knowledge age in companies, plays a virtually predestined role in shaping an organization in times of high dynamics with global markets. This chapter therefore takes a closer look at where IT comes from, what role IT plays today, and what its future role may be.
Volker Johanning

The Structure of IT Organizations

Frontmatter
3. The Organizational Structure of IT: Various Models in Pro and Contra
Abstract
Organizations have the task of performing and achieving results. In this context, IT organizations should be kept simple and functional so that they can provide excellent services for the business departments and the company’s customers.
Volker Johanning
4. The Process Organization of IT: Which IT Processes and Structures Does a Modern and Lean IT Organization of the Future Need?
Abstract
In the context of the process organization of an IT, the question is “What is to be done when and in what order?”. It is about the internal processes in IT, i.e., the IT processes.
Volker Johanning

The Role of IT and the CIO in the Company

Frontmatter
5. The Role of IT in the Company
Abstract
IT is one of the key success factors for companies in the digital age. In this chapter, the drivers and influencing factors for an IT organization are presented, and the new role of IT in a digital world is also described in detail on the basis of an assessment of the current situation and the expectations of IT.
Volker Johanning
6. Quo Vadis CIO? – The Role of the CIO in Times of Digital Transformation
Abstract
When IT takes on a new and increasingly important role in the company, this naturally has an impact on the role of the CIO! In addition to the description and definition of CIO role models, this chapter is primarily concerned with the new tasks of the CIO and the presentation of which skills and competencies a CIO must have in a modern company.
Volker Johanning

Management of IT Organizations

Frontmatter
7. Leadership Principles for CIOs and IT Managers
Abstract
Four factors form the foundation of successful management of an IT organization. These include a focus on results, knowledge of the special challenges of managing specialists, concentration on the essentials, and employee development. These four success factors of a modern CIO are presented in detail below.
Volker Johanning
8. Meaning and Purpose as a Management and Control Instrument
Abstract
What is the top priority for the successful management of an IT organization? The CIO must be able to convey meaning and purpose. A goal and a clear vision for IT help to achieve this. This chapter describes how to develop such a vision and a corresponding roadmap.
Volker Johanning
9. Agility and Dynamism Need a New Form of Leadership
Abstract
What are the special features of leadership in times of agility and dynamism? What does this mean for the CIO, and what development steps can and must he take in order to lead successfully in a dynamic and agile environment? To this end, this chapter provides a deep insight into the topic of “leadership agility.”
Volker Johanning
10. IT Management by Objectives: OKRs Instead of Management by Objectives (MbO)
Abstract
In the past, management by objective (MbO) – i.e., leading by setting clear objectives and controlling the objectives – was modern management. This has become completely obsolete. The new motto is management by OKRs as known from Google. In the following chapter, you will learn what this is all about.
Volker Johanning
11. Leadership and Team Building: The Five Phases According to Tuckman
Abstract
Developing a team is one of the essential tasks of the CIO. Tuckman has found that such team development always follows similar patterns and procedures. This is a great help for IT managers to consciously and actively manage the team development process. Here are the five phases of team building in detail.
Volker Johanning
12. Important Cultural Aspects of an IT Organization
Abstract
Leadership and culture belong together. But how do you develop a “good” culture in IT? What can be tools, structures, and systemic features that help the CIO understand where IT stands culturally and how to influence the development of a culture? This chapter will help you to do that.
Volker Johanning
13. Summary
Abstract
Not only the technological perspective of IT but more and more the human side of IT is coming into focus. IT drives change and must be able to handle great dynamics. This places high demands on the management of IT beyond any technology. Completely new skills and competencies are required. The purpose of this book is to make this clear, and the summary is intended to summarize this once again and bring it to the point.
Volker Johanning
Backmatter
Metadaten
Titel
Organization and Management of IT
verfasst von
Volker Johanning
Copyright-Jahr
2024
Electronic ISBN
978-3-658-39572-8
Print ISBN
978-3-658-39571-1
DOI
https://doi.org/10.1007/978-3-658-39572-8

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