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Erschienen in:
The Impact of Organizational Justice on Organizational Trust: Examining the Moderating Role of Job Security: A Study at the Jordanian Insurance Companies Kapitel lesen Erstes Kapitel lesen

2023 | OriginalPaper | Buchkapitel

Owner‐Managers’ Perceptions of Ethical Culture in Malaysian Small Medium Enterprises (SMEs)

verfasst von : Siti Faizah Zainal, Hafiza Aishah Hashim, Zalailah Salleh, Akmalia Mohamad Ariff, Nor Raihan Mohamad

Erschienen in: Digitalisation: Opportunities and Challenges for Business

Verlag: Springer International Publishing

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Abstract

The study aims to identify the elements of ethical culture being implemented in small and medium enterprises (SMEs) in Malaysia. The method used for this study was a phenomenological approach with a purposive sampling method. The research was conducted through interviews with managers from 11 SMEs in Malaysia, which included micro, small and medium enterprises. Atlas.ti version 9.1.3 was used to identify and explore themes and codes among the interview data. Primary elements found were the aspects of formal elements, informal systems and leadership as found in the past literature. The critical aspects of communication, training and management were also discovered in this study. However, one element found in Malaysian SMEs not otherwise found in the literature is religiosity. This study bridges significant obstacles to knowledge generation of the essential issues of ethical culture in SMEs. All the elements of ethical culture discovered to be implemented in the small medium enterprises (SMEs) during the interview are presented in this paper.

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Vorheriges Kapitel The Impact of Organizational Justice on Organizational Trust: Examining the Moderating Role of Job Security: A Study at the Jordanian Insurance Companies
Nächstes Kapitel Service Quality’s Effect on Customer Satisfaction (A Comparison Assessment of the Public and Private Banking Sectors)
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Metadaten
Titel
Owner‐Managers’ Perceptions of Ethical Culture in Malaysian Small Medium Enterprises (SMEs)
verfasst von
Siti Faizah Zainal
Hafiza Aishah Hashim
Zalailah Salleh
Akmalia Mohamad Ariff
Nor Raihan Mohamad
Copyright-Jahr
2023
Buch
Digitalisation: Opportunities and Challenges for Business

Print ISBN: 978-3-031-26955-4

Electronic ISBN: 978-3-031-26956-1

Copyright-Jahr: 2023

DOI
https://doi.org/10.1007/978-3-031-26956-1_2

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