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Erschienen in:
2016 | OriginalPaper | Buchkapitel
Six Sigma
verfasst von : Patrick Tarvin
Erschienen in: Leadership & Management of Machining
Verlag: Carl Hanser Verlag GmbH & Co. KG
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The term Six Sigma has various definitions depending on the person and the organization. The most comprehensive definition and use of Six Sigma is a total management philosophy with a customer based focus to conducting business. Six Sigma is also a problem-solving methodology, utilizing the DMAIC steps (Define, Measure, Analyze, Improve, Control) that is applicable to any industry or any process. Finally, Six Sigma is a statistical measure of variation that represents a high level of quality for a specific “critical-to-quality” characteristic equivalent to 3.4 Defects Per Million Opportunities (DPMO). A process yielding a Six Sigma level of quality is the Holy Grail for the manufacturing community.