nach oben

Erschienen in:

2024 | OriginalPaper | Buchkapitel

The Role of Technologies in Supply Chain Efficiency and Resiliency

verfasst von : Mehmet Eren Ahsen, Mohammad Moshref-Javadi

Erschienen in: Impacts of COVID-19 on Supply Chains

Verlag: Springer Nature Switzerland

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

Digitization and technologies play a significant role in improving supply chain efficiency and resiliency. In this chapter, we review the role of various technologies, such as Blockchain, Artificial Intelligence, Digital Twin, Augmented Reality, and Autonomous Driving in supply chain. Each technology is introduced along with various real-world use examples from companies.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Vorheriges Kapitel Supply Chain and SARS-CoV-2 Mitigation: Adjustments Made to Administer Six Million SARS-CoV-2 Tests in a Large Public Testing Program

Aamer, A., Sahara, C. R., & Al-Awlaqi, M. A. (2023). Digitalization of the supply chain: transformation factors. Journal of Science and Technology Policy Management, 14(4).

Ackerman, E. (2020). Autonomous drone networks are a faster route to sustainable supply chains. https://spectrum.ieee.org/zipline-long-distance-delivery-covid19-supplies

Afeyan, N. (2022). AI puts Moderna within striking distance of beating COVID-19—Digital, Data, and Design Institute at Harvard. https://d3.harvard.edu/ai-puts-moderna-within-striking-distance-of-beating-covid-19/

Akilo, D. (2018). Blockchain platforms to solve supply chain problems—Business Blockchain HQ. https://businessblockchainhq.com/business-blockchain-news/blockchain-supply-chain-platforms

ASCM. (2018). Five ways augmented reality enhances supply chain management. https://www.ascm.org/ascm-insights/five-ways-augmented-reality-enhances-supply-chain-management/

Aurora-Innovation. (2023). Moving us towards a self-driving future. https://aurora.tech/

AWS. (2021). Amazon Web Services BrandVoice: Predicting the future of demand: How Amazon is reinventing forecasting with machine learning. https://www.forbes.com/sites/amazonwebservices/2021/12/03/predicting-the-future-of-demand-how-amazon-is-reinventing-forecasting-with-machine-learning/

Balakrishnan, T., Chui, M., Hall, B., & Henke, N. (2020). The state of AI in 2020. https://www.mckinsey.com/capabilities/quantumblack/our-insights/global-survey-the-state-of-ai-in-2020

Banker, S. (2019). Procter & Gamble embraces continuous planning and execution. https://www.forbes.com/sites/stevebanker/2019/11/05/procter%2D%2Dgamble-embraces-continuous-planning-and-execution/

Barsky, N. (2021). Procter & Gamble’s tech spending boosts supply chain resilience. https://www.forbes.com/sites/noahbarsky/2021/10/26/procter-gamble-tech-spending-boosts-supply-chain-resilience/

Bateman, K. (2021). Could autonomous trucks be the answer to the global supply chain crisis? https://www.weforum.org/agenda/2021/11/can-autonomous-trucks-fix-supply-chain/

BBC. (2022). Global chip shortage: Toyota profits fall as production hit. https://www.bbc.com/news/business-60313571

Blasquez, P. (2021). UPS meets logistical challenges amidst pandemic, discusses future of supply chain and e-commerce. https://dallasinnovates.com/ups-meets-logistical-challenges-amidst-pandemic-discusses-future-of-supply-chain-and-e-commerce/

Boff, L. (2017). GE’s CMO on digital transformation. https://deloitte.wsj.com/articles/ges-cmo-on-digital-transformation-1485752539

Brody, B. (2020). 4 high-tech tools Johnson & Johnson is using to get products to you during the pandemic. https://www.jnj.com/innovation/johnson-johnson-supply-chain-technology-during-coronavirus

Burnette, D., & Eshel, P. (2022). The surprising benefits of self-driving trucks. https://www.weforum.org/agenda/2020/03/self-driving-trucks-will-change-the-world-more-than-you-might-think/

Business-Insider. (2019). Coca-Cola bottlers and SAP are scaling a major blockchain project poised to remake a 21 billion dollar a year supply-chain operation. It’s one example of the still nascent tech’s promise. https://www.businessinsider.com/coca-cola-bottlers-sap-scaling-up-a-major-blockchain-project-2019-10

Business-Wire-News. (2021). DHL supply chain partners with autonomous software leader embark to deploy fleet starting in 2024. https://www.businesswire.com/news/home/20211028005341/en/DHL-Supply-Chain-Partners-with-Autonomous-Software-Leader-Embark-to-Deploy-Fleet-Starting-in

Castellanos, S. (2021). Augmented reality gets pandemic boost. https://www.wsj.com/articles/augmented-reality-gets-pandemic-boost-11611866795.

Chottani, A., Hastings, G., Murnane, J., & Neuhaus, F. (2018). Distraction or disruption? Autonomous trucks gain ground in US logistics. McKinsey & Company. https://www.mckinsey.com/industries/travel-logistics-and-infrastructure/our-insights/distraction-or-disruption-autonomous-trucks-gain-ground-in-us-logistics

CIO. (2021). L’Oréal supercharges ecommerce with digital techL’Oréal supercharges ecommerce with digital tech. https://www.cio.com/article/188822/loreal-supercharges-ecommerce-with-digital-tech.html

Davis, R. (2021). How Toyota steered clear of the chip shortage mess. https://www.bloomberg.com/news/articles/2021-04-07/how-toyota-s-supply-chain-helped-it-weather-the-chip-shortage

DDC FPO. (2023). What is supply chain digitization and why does it matter? Retrieved 2023, from https://www.ddcfpo.com/freight-process-insights/what-is-supply-chain-digitization-and-why-does-it-matter.

Deloitte. (2020a). Digital twin applications: Bridging the physical and digital. https://www2.deloitte.com/us/en/insights/focus/tech-trends/2020/digital-twin-applications-bridging-the-physical-and-digital.html

Deloitte. (2020b). Using blockchain to drive supply chain transparency. https://www2.deloitte.com/us/en/pages/operations/articles/blockchain-supply-chain-innovation.html

DHL. (2022). Augmented and extended reality. https://www.dhl.com/us-en/home/insights-and-innovation/thought-leadership/trend-reports/augmented-and-extended-reality.html

Doe, J. (2017). Zipline: drones that can save lives and revolutionize supply chains—Technology and operations management. https://d3.harvard.edu/platform-rctom/submission/zipline-drones-that-can-save-lives-and-revolutionize-supply-chains/

Earl, C. (2021). How automated contract management is a critical link in the COVID-19 vaccine supply chain. https://www.sdcexec.com/sourcing-procurement/article/21391923/agiloft-how-automated-contract-management-is-a-critical-link-in-the-covid19-vaccine-supply-chain

Forbes. (2021). Amazon Web Services BrandVoice: Predicting the future of demand: How Amazon is reinventing forecasting with machine learning. https://www.forbes.com/sites/amazonwebservices/2021/12/03/predicting-the-future-of-demand-how-amazon-is-reinventing-forecasting-with-machine-learning/?sh=579007501b6b

Forde, M. (2019). Plus.ai autonomous truck completes coast-to-coast delivery in 3 days. https://www.supplychaindive.com/news/plusai-autonomous-truck-completes-coast-to-coast-delivery-in-3-days/568729/

Fu, E. (2021). Autonomous drone networks are a faster route to sustainable supply chains. https://www.weforum.org/agenda/2021/11/drone-delivery-supply-chains/

Fuller, S. L., & Stinson, J. (2021). TuSimple readies autonomous runs to UPS hubs in Florida, North Carolina. https://www.supplychaindive.com/news/TuSimple-UPS-autonomous-uptime/609445/

Gartner. (2022). Supply Chain Award Winner 2022: Schneider Electric. https://www.gartner.com/en/supply-chain/trends/supply-chain-award-winner-2022-schneider-electric

General-Electrics. (2022a). Digital twin creation. https://www.ge.com/research/offering/digital-twin-creation

General-Electrics. (2022b). Digital twins highlighted in analyst ranking report. https://www.ge.com/digital/applications/digital-twin

Glover, E. (2022). 5 uses of blockchain in the supply chain. https://builtin.com/blockchain/blockchain-in-supply-chain

Goel, A. (2021a). How technology can help with Covid-19 supply chain disruptions. https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2021/01/28/how-technology-can-help-with-covid-19-supply-chain-disruptions/

Goel, A. (2021b). Autonomous drone networks are a faster route to sustainable supply chains. https://www.weforum.org/agenda/2021/11/drone-delivery-supply-chains/

Hawkins, A. J. (2021). Volvo and Aurora team up on fully autonomous trucks for North America. https://www.theverge.com/2021/3/30/22358005/volvo-aurora-autonomous-truck-partnership

HBR. (2020). Four ways technology can enhance your supply chain. https://hbr.org/sponsored/2020/11/four-ways-technology-can-enhance-your-supply-chain

Heilweil, R. (2020). Networks of self-driving trucks are becoming a reality in the US. https://www.vox.com/recode/2020/7/1/21308539/self-driving-autonomous-trucks-ups-freight-network

Holley, P. (2019). Warby Parker’s latest tool lets shoppers try on glasses using augmented reality. https://www.washingtonpost.com/technology/2019/02/04/warby-parkers-latest-tool-lets-shoppers-try-glasses-using-augmented-reality/

IBM. (2022a). IBM Watson Health is now Merative. https://www.ibm.com/watson-health/merative-divestiture

IBM. (2022b). AI drives business success. IBM Watson powers AI for you. https://www.ibm.com/watson

IBM. (2023a). IBM Institute for Business Value—Research, reports, and insights. https://www.ibm.com/thought-leadership/institute-business-value/en-us

IBM. (2023b). IBM Blockchain—Enterprise blockchain solutions and services. https://www.ibm.com/blockchain

IBM. (2023c). What is a digital twin. https://www.ibm.com/topics/what-is-a-digital-twin

Ismail, A. (2021). Toyota prepared for the chip shortage years ago. Why didn’t anyone else? https://jalopnik.com/toyota-prepared-for-the-chip-shortage-years-ago-why-di-1846641653

Jarrell, M. (2021). Artificial intelligence and digital twins at General Electric. https://emerj.com/ai-sector-overviews/ai-at-general-electric/

JNJ. (2023). Supply chain. https://www.jnj.com/tag/supply-chain

John-Deere. (2023). John Deere technology and innovation. https://www.deere.com/en/our-company/innovation/

Kennedy, L. (2022). C3 AI and Google Cloud partner to optimize supply chains with enterprise AI. https://www.businesswire.com/news/home/20220614005469/en/C3-AI-and-Google-Cloud-Partner-to-Optimize-Supply-Chains-with-Enterprise-AI

L’Oreal. (2021). Augmented reality is revolutionising the beauty experience. http://www.loreal-finance.com/en/annual-report-2017/digital/augmented-reality-beauty-experience

Maersk. (2021). How blockchain technology is beefing up supply chain visibility. https://www.maersk.com/news/articles/2021/07/27/how-blockchain-technology-is-beefing-up

Maloney, J. (2020). PepsiCo sales snap back from pandemic. https://www.wsj.com/articles/pepsico-sales-rise-as-beverage-segment-improves-11601550380

MarketsandMarkets. (2023). Blockchain supply chain market by offering (platform, services), application (payment & settlement, product traceability, smart contracts, governance, risk & compliance management), user (small & medium-sized enterprises (SMEs), large enterprises), vertical, and region—global forecast to 2026. https://www.marketsandmarkets.com/Market-Reports/blockchain-supply-chain-market-90851499.html

MarketScreener. (2021). Schneider Electric: Our supply chain message to our U.S. partners and distributors. https://www.marketscreener.com/quote/stock/SCHNEIDER-ELECTRIC-SE-4699/news/Schneider-Electric-Our-supply-chain-message-to-our-U-S-partners-and-distributors-37197046

Marr, B. (2019a). How is Warby Parker using artificial intelligence and augmented reality to change retail? https://www.linkedin.com/pulse/how-warby-parker-using-artificial-intelligence-augmented-bernard-marr

Marr, B. (2019b). The fascinating ways Warby Parker uses artificial intelligence and AR to change retail. https://www.forbes.com/sites/bernardmarr/2019/04/18/the-fascinating-ways-warby-parker-uses-artificial-intelligence-and-ar-to-change-retail/

Mclain, S. (2021). Toyota’s chip supply helps it beat General Motors for the first time. https://www.wsj.com/articles/toyotas-chip-supply-helps-it-beat-general-motors-for-the-first-time-11625569943

Meenu, E. G. (2021). Nestle: Driving innovation through AI and other Disruptive Tech. https://www.analyticsinsight.net/nestle-driving-innovation-through-ai-and-other-disruptive-tech/

MHI. (2023). MHI Annual Industry Report 2023. https://www.mhi.org/publications/report

Naidu, R., & Halpin, P. (2022). Maersk sees no let up in surging cost of shipping goods. https://www.reuters.com/business/maersk-sees-no-let-up-surging-cost-shipping-goods-2022-06-22/

Nestle. (2020). Nestle speeds up factory support with augmented reality. https://www.nestle.com/media/news/nestle-factory-support-augmented-reality/

Olavsrud, T. (2021). PepsiCo tackles supply chain with data. https://www.pepsico.com/our-stories/press-release/pepsico-announces-strategic-end-to-end-transformation-pep-pepsico-positive09152021

Palmer, A. (2022). Amazon, Walmart and others battle price gouging on coronavirus-related products. https://www.cnbc.com/2020/03/03/amazon-walmart-e-retailers-battle-price-gouging-on-coronavirus-products.html

PepsiCo. (2021). Press release: PepsiCo announces strategic end-to-end transformation: pep+ (PepsiCo Positive). https://www.pepsico.com/our-stories/press-release/pepsico-announces-strategic-end-to-end-transformation-pep-pepsico-positive09152021

Pfizer. (2021). Environmental, social & governance report. https://www.pfizer.com/sites/default/files/investors/financial reports/annual reports/2021/files/Pfizer_ESG_Report.pdf

Pfizer. (2023). Global manufacturing, supply & distribution. https://www.pfizer.com/products/how-drugs-are-made/global-supply

Phipps, P., & Rusin, G. (2021). Johnson & Johnson reduces analysis time by 35 percent with their data science platform using Amazon EFS—Amazon Web Services. https://aws.amazon.com/blogs/storage/johnson-johnson-reduces-analysis-time-by-35-with-data-science-platform/

Plex DemandCaster. (2014). Demand-Caster: Warby Parker aligns business objectives with supply chain management to drive growth. https://www.demandcaster.com/blog/warby-parker-aligns-business-objectives-with-supply-chain-management-to-drive-growth/

Procureconeast. (2021). How Nestle maintained a “robust” supply chain in 2020 and prepared itself for the future. https://procureconeast.wbresearch.com/blog/how-nestle-maintained-a-robust-supply-chain-in-2020-and-prepared-itself-for-the-future

ProjectPro. (2023). How big data analysis helped increase Walmart’s sales turnover? https://www.projectpro.io/article/how-big-data-analysis-helped-increase-walmarts-sales-turnover/109

PwC. (2018). Blockchain Initiatives by PwC Jamaica. https://www.pwc.com/jm/en/press-room/blockchain-initiatives.html

PwC. (2021). PwC US tech effect: AI business survey. Retrieved 2022, from https://www.pwc.com/us/en/tech-effect/ai-analytics/ai-business-survey.html.

PwC. (2023). 2023 digital supply chain survey. https://www.pwc.com/us/en/services/consulting/business-transformation/digital-supply-chain-survey.html

Rahn, D. (2017). L’Oréal: A gorgeous supply chain makeover. https://d3.harvard.edu/platform-rctom/submission/loreal-a-gorgeous-supply-chain-makeover/

Reuters. (2021). Why Toyota had a big pile of chips when semiconductor shortage dealt others a bad hand. https://www.autoblog.com/2021/03/09/toyota-how-it-avoided-semiconductor-shortage/

Riaz, O. (2021). Council post: Amazon Inventory Management: Solutions to common problems. https://www.forbes.com/sites/forbesagencycouncil/2021/11/15/amazon-inventory-management-solutions-to-common-problems/

Robison, C. H. (2022). C.H. Robinson and Waymo VIA Enter Strategic Partnership. https://www.chrobinson.com/en-us/newsroom/press-releases/2022/02-16-22_chrobinson_and_waymo_enter_partnership/

Scrum-Inc. (2022). Adaptive and resilient supply chain management: How John Deere uses scrum to create supply chain solutions in the midst of disruption. https://www.scruminc.com/john-deere-scrum-supply-chain-solutions/

SE-News. (2021, December 16). A message to customers and partners. https://www.se.com/us/en/about-us/press/news/global-2021/update-covid-19.jsp

Shapiro, M. (2021). How Johnson & Johnson’s innovative supply chain technology is helping transform how we work—And live. https://www.jnj.com/innovation/how-johnson-johnsons-innovative-supply-chain-technology-is-helping-transform-how-we-work-and-live

Sharma, A., Virmani, T., Pathak, V., Sharma, A., Pathak, K., Kumar, G., & Pathak, D. (2022). Artificial intelligence-based data-driven strategy to accelerate research, development, and clinical trials of covid vaccine. BioMed Research International. https://doi.org/10.1155/2022/7205241

Sharma, T. K. (2020). Top companies using blockchain to increase supply chain management. https://www.blockchain-council.org/blockchain/top-companies-using-blockchain-to-increase-supply-chain-management/

Shetty, S. (2021). How does blockchain solutions help in overcoming supply chain challenges? https://www.researchdive.com/blog/how-does-blockchain-solutions-help-in-overcoming-supply-chain-challenges

Shirouzu, N. (2021). How Toyota thrives when the chips are down. https://www.reuters.com/article/us-japan-fukushima-anniversary-toyota-in-idUSKBN2B1005

Silverstien, S. (2020). The state of AI in 2020. https://www.supplychaindive.com/news/walmart-grocery-AI-demand-operations/585424/

Smith, J. (2021). Plus’s SPAC merger marks autonomous trucking shift to public markets. https://www.wsj.com/articles/pluss-spac-merger-marks-autonomous-trucking-shift-to-public-markets-11620640801

SpendEdge. (2021). Everything that is wrong with drone technology in supply chain. https://www.spendedge.com/blogs/problems-drone-technology-supply-chain

ST. (2017). P&G: End-to-end supply chain model. https://d3.harvard.edu/platform-rctom/submission/pg-end-to-end-supply-chain-model/

Statista. (2020). Statista: Supermarket consumer satisfaction—Walmart U.S. https://www.statista.com/statistics/819713/supermarket-consumer-satisfaction-walmart-us/

SumatoSoft. (2022). IoT supply chain: Real-life use cases & challenges. https://sumatosoft.com/blog/iot-supply-chain

Sweeney, E. (2022). The big challenges for supply chains in 2022. World Economic Forum. https://www.weforum.org/agenda/2022/01/challenges-supply-chains-covid19-2022/

Tricoire, J. (2020). The supply chain of tomorrow. https://blog.se.com/energy-management-energy-efficiency/2020/08/04/the-supply-chain-of-tomorrow/

UNC. (2019). Autonomous driving affecting supply chain management. https://online.uncp.edu/articles/mba/autonomous-driving-affect-supply-chain.aspx

Unilever. (2022). Unilever supply chain in Gartner ‘Masters’ category fourth year running. https://www.unilever.com/news/news-search/2022/unilever-supply-chain-in-gartner-masters-category-fourth-year-running/

UPS. (2022). Fall 2022 supply chain virtual connect. https://www.ups.com/us/en/supplychain/insights/ups-supply-chain-virtual-connect-october-5-2022.page?

Warby-Parker. (2022). Annual report 2021. https://s28.q4cdn.com/987131352/files/doc_financials/2021/annual/Warby-Parker-Annual-Report-2021.pdf

Williams, C. (2019). Farm to data table: John Deere and data in precision agriculture. https://d3.harvard.edu/platform-digit/submission/farm-to-data-table-john-deere-and-data-in-precision-agriculture/

Winston, C. (2021). The answer to America’s supply-chain woes lies in automation. https://www.barrons.com/articles/supply-chain-crisis-autonomous-vehicles-solution-51635367731

Yeeles, M. (2020). Schneider Electric: Building the supply chain of tomorrow. https://supplychaindigital.com/digital-supply-chain/schneider-electric-building-supply-chain-tomorrow

Young, L. (2022). Covid-19 vaccine rollout carries lessons for pharma supply chains, says Pfizer executive. https://www.wsj.com/articles/covid-19-vaccine-rollout-carries-lessons-for-pharma-supply-chains-says-pfizer-executive-11664017202

Zimmerman, S. (2021). P&G shifts suppliers, product formulas to avoid supply chain issues. https://www.supplychaindive.com/news/procter-gamble-alternate-suppliers-reformulate-products/608625/

Titel: The Role of Technologies in Supply Chain Efficiency and Resiliency
verfasst von: Mehmet Eren Ahsen
Mohammad Moshref-Javadi
Verlag: Springer Nature Switzerland
Buch: Impacts of COVID-19 on Supply Chains
Print ISBN: 978-3-031-47733-1

Electronic ISBN: 978-3-031-47734-8

Copyright-Jahr: 2024
DOI: https://doi.org/10.1007/978-3-031-47734-8_5

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Wirtschaft"

Premium Partner