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Erschienen in:
2024 | OriginalPaper | Buchkapitel
The Solution Study of Internet Channel in Improving Customer’s Power Service Experience
verfasst von : Xiaoyan Yang, Zhede Gu, Shiwen Zhong, Xujie Huang, Lichao Wang, Jiajia Luo
Erschienen in: Frontier Computing on Industrial Applications Volume 3
Verlag: Springer Nature Singapore
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Abstract
The role of experience scheme in power service is very important, but there is a problem that the synopsis effect is not satisfactory. The experience solution cannot solve the problem of matching customer needs and power supply in power services, and the integration is low. Therefore, this paper proposes an Internet channel method to construct an experience solution optimization model. First, the experience standard is used to divide the power service content, and the power service content is carried out according to customer requirements to realize the power service of data processing. Then, the experience criteria are divided according to the power supply criterion to form an optimized set of electricity services, and the Japanese content is further explored. MATLAB simulation shows that the optimization degree and the Internet channel method are the online customer method under the power supply is quasi-consistent.