nach oben

Erschienen in:

2024 | OriginalPaper | Buchkapitel

Towards an Information Privacy Competency Model for the Usage of Mobile Applications

verfasst von : Aikaterini Soumelidou, Aggeliki Tsohou

Erschienen in: ICT Systems Security and Privacy Protection

Verlag: Springer Nature Switzerland

Einloggen

Aktivieren Sie unsere intelligente Suche, um passende Fachinhalte oder Patente zu finden.

search-config

KI-gestützte Suche

Aus

Abstract

In a world where the industry of mobile applications (apps) is continuously expanding, the need for reinforcing users’ protection of information privacy is urgent. Focusing on this emerging need, this study aims at highlighting the main competencies that a user of mobile apps should hold in order to protect their information privacy. The contribution of the paper is threefold; First, it proposes a framework which describes the actions that users of mobile applications make before and after the installation of the application. Second, based on conceptual analysis, this study introduces a framework for the synthesis of the Information Privacy Competency Model for Users of Mobile Apps incorporating widely known personality theories namely Protection Motivation Theory and Big Personality Theory. Finally, synthesizes the results into indicative competencies that users of mobile apps should hold so as to be competent to protect their information privacy. This study offers important implications regarding privacy protection in mobile apps not only for users, but also for privacy researchers, online service providers and educators.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Online-Abonnement

Mit Springer Professional "Wirtschaft+Technik" erhalten Sie Zugriff auf:

über 102.000 Bücher
über 537 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Finance + Banking
Management + Führung
Marketing + Vertrieb
Maschinenbau + Werkstoffe
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Technik"

Online-Abonnement

Mit Springer Professional "Technik" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 390 Zeitschriften

aus folgenden Fachgebieten:

Automobil + Motoren
Bauwesen + Immobilien
Business IT + Informatik
Elektrotechnik + Elektronik
Energie + Nachhaltigkeit
Maschinenbau + Werkstoffe

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Springer Professional "Wirtschaft"

Online-Abonnement

Mit Springer Professional "Wirtschaft" erhalten Sie Zugriff auf:

über 67.000 Bücher
über 340 Zeitschriften

aus folgenden Fachgebieten:

Bauwesen + Immobilien
Business IT + Informatik
Finance + Banking
Management + Führung
Marketing + Vertrieb
Versicherung + Risiko

Jetzt Wissensvorsprung sichern!

Jetzt informieren

Vorheriges Kapitel An Accurate and Real-Time Detection Method for Concealed Slow HTTP DoS in Backbone Network

Nächstes Kapitel SecPassInput: Towards Secure Memory and Password Handling in Web Applications

Amity.co homepage. https://www.amity.co/blog/mobile-app-usage-statistics-to-grow-your-user-engagement. Accessed 21 Feb 2023

Zhao, Y., Ni, Q., Zhou, R.: What factors influence the mobile health service adoption? A meta-analysis and the moderating role of age. Int. J. Inf. Manage. 43, 342–350 (2017)

Flora, H.K., Wang, X., Chande, S.V.: An investigation on the characteristics of mobile applications: a survey study. Int. J. Inf. Technol. Comput. Sci. 6, 21–27 (2014)

Gu, J., Xu, Y., Xu, H., Zhang, C., Ling, H.: Privacy concerns for mobile app download: an elaboration likelihood model perspective. Decis. Support. Syst. 94, 19–28 (2017)CrossRef

Nema, P., Anthonysamy, P., Taft, N., Peddinti, S.: Analyzing user perspectives on mobile app privacy at scale. In: The 44th International Conference on Software Engineering (ICSE ‘22), pp. 112–124. Association for Computing Machinery, New York, NY, USA (2022)

Porter Felt, A., Ha, E., Egelman, S., Haney, A., Chin, E., Wagner, D.: Android permissions: user attention, comprehension, and behavior. In: Proceedings of the SOUPS (2012)

Wottrich, V.M., van Reijmersdal, E.A., Smit, E.G.: The privacy trade-off for mobile app downloads: the roles of app value, intrusiveness, and privacy concerns. Decis. Support. Syst. 106, 44–52 (2018). https://doi.org/10.1016/j.dss.2017.12.003CrossRef

Tang, J., Zhang, B., Xiao, S.: Examining the intention of authorization via apps: personality traits and expanded privacy calculus perspectives. Behav. Sci. (Basel) 12, 218 (2022). https://doi.org/10.3390/bs12070218. PMID: 35877288. PMCID: PMC9311954

Chen, H., Li, W.: Mobile device users’ privacy security assurance behavior: a technology threat avoidance perspective. Inf. Comput. Secur. 25(3), 330–344 (2017). https://doi.org/10.1108/ICS-04-2016-0027CrossRef

10.

Brandtzaeg, P.B., Pultier, A., Harrand, N.: Privacy in mobile apps: measuring privacy risks in mobile apps. Privacy in Mobile Apps (2016)

11.

European Union Agency for Cybersecurity, Privacy and data protection in mobile applications: a study on the app development ecosystem and the technical implementation of GDPR, European Network and Information Security Agency (2018). https://data.europa.eu/doi/10.2824/114584

12.

Tsohou, A.: Towards an information privacy and personal data protection competency model for citizens. In: Fischer-Hübner, S., Lambrinoudakis, C., Kotsis, G., Tjoa, A.M., Khalil, I. (eds.) TrustBus 2021. LNCS, vol. 12927, pp. 112–125. Springer, Cham (2021). https://doi.org/10.1007/978-3-030-86586-3_8CrossRef

13.

McClelland, D.C.: Testing for competence rather than for “intelligence”. Am. Psychol. 28(1), 1–14 (1973)

14.

Boyatzis, R.E.: Competencies in the 21st century. J. Manage. Dev. 27(1), 5–12 (2008)CrossRef

15.

Page, C., Wilson, M.G.: Management competencies in New Zealand. On the inside looking in Wellington. Ministry of Commerce – 5 (1994)

16.

Holtkamp, P., Lau, I., Pawlowski, J.M.: How do software development competences change in global settings – an explorative study. J. Softw. Evol. Process 27(1), 50–72 (2014)CrossRef

17.

Yan, Y.J.: Problems of quality of migrant workers and countermeasures from the perspective of iceberg model. Asian Agric. Res. 5, 48–50 (2012)

18.

CEU (The Council of the European Union), Council Recommendation on Key Competences for Lifelong Learning. [online] ec.europa.eu. https://education.ec.europa.eu/focus-topics/improving-quality/key-competences. Accessed 22 Feb 2023

19.

Staškeviča, A.: The importance of competency model development. Acta Oeconomica Pragensia 27(2), 62–71 (2019)CrossRef

20.

Alidrisi, H.M., Mohamed, S.: Developing a personal leadership competency model for safety managers: a systems thinking approach. Int. J. Environ. Res. Public Health 19(4), 2197 (2022)CrossRef

21.

Boyatzis, R.E.: The Competent Manager: A Model for Effective Performance. Wiley, New York (1982)

22.

Spencer, L.M., Spencer, S.M.: Competence at Work: Models for Superior Performance. Wiley, New York (1993)

23.

Klendauer, R., Berkovich, M., Gelvin, R., Leimeister, J., Krcmar, H.: Towards a competency model for requirements analysts. Inf. Syst. J. 22(6), 475–503 (2012)CrossRef

24.

Moustroufas, E., Stamelos, I., Angelis, L.: Competency profiling for software engineers: literature review and a new model. In: PCI ‘15: Proceedings of the 19th Panhellenic Conference on Informatics, pp. 235–240 (2015)

25.

Holtkamp, P., Jokinen, J.P., Pawlowski, M.Y.: Soft competency requirements in requirements engineering, software design, implementation, and testing. J. Syst. Softw. 101, 136–146 (2015)CrossRef

26.

Bogoviz, A., Suglobov, A., Maloletko, A., Kaurova, O., Lobova, S.: Frontier Information Technology and Systems Research in Cooperative Economics (2021)

27.

Prifti, L., Knigge, M., Kienegger, H., Krcmar, H.: A competency model for “Industrie 4.0” employees. In: Proceedings der 13. Internationalen Tagung Wirtschaftsinformatik (WI 2017), pp. 46–60. St. Gallen, S. (2017)

28.

Eschenbrenner, B., Nah, F.F.: Information systems user competency: a conceptual foundation. Commun. Assoc. Inf. Syst. 34, 80 (2014)

29.

Tsohou, A., Holtkamp, P.: Are users competent to comply with information security policies? An analysis of professional competence models. Inf. Technol. People 31(5), 1047–1106 (2018)CrossRef

30.

Lauricella, A.R., Herdzina, J., Robb, M.: Early childhood educators’ teaching of digital citizenship competencies. Comput. Educ. 158, 103989 (2020)

31.

James, L.T., Wallace, L., Warkentin, M., Kim, B., Collignon, S.: Exposing others’ information on online social networks (OSNs): perceived shared risk, its determinants, and its influence on OSN privacy control use. Inf. Manage. 54, 851–865 (2017)

32.

Cham, K., Edwards, M.-L., Kruesi, L., Celeste, T., Hennessey, T.: Digital preferences and perceptions of students in health professional courses at a leading Australian university: a baseline for improving digital skills and competencies in health graduates. Australas. J. Educ. Technol. 38(1), 69–86 (2021)CrossRef

33.

Moll, R., Pieschl, S., Bromme, R.: Competent or clueless? Users’ knowledge and misconceptions about their online privacy management. Comput. Hum. Behav. 41, 212–219 (2014)CrossRef

34.

Schueller, S.M., Armstrong, C.M., Neary, M., Ciulla, R.: An introduction to core competencies for the use of mobile apps in cognitive and behavioral practice. Cogn. Behav. Pract. 29, 69–80 (2021)

35.

Bitton, R., Finkelshtein, A., Sidi, L., Puzis, R., Rokach, L., Shabtai, A.: Taxonomy of mobile users’ security awareness. Comput. Secur. 73, 266–293 (2018)CrossRef

36.

Trepte, S., et al.: Do people know about privacy and data protection strategies? Towards the “online privacy literacy scale” (OPLIS). In: Gutwirth, S., Leenes, R., de Hert, P. (eds.) Reforming European Data Protection Law. LGTS, vol. 20, pp. 333–365. Springer, Dordrecht (2015). https://doi.org/10.1007/978-94-017-9385-8_14CrossRef

37.

Büchi, M., Just, N., Latzer, M.: Caring is not enough: the importance of Internet skills for online privacy protection. Inf. Commun. Soc. 20, 1261–1278 (2016). https://doi.org/10.1080/1369118X.2016.1229001

38.

Park, Y., Jones-Jang, M.: Understanding privacy knowledge and skill in mobile communication. Comput. Hum. Behav. 38, 296–303 (2014)

39.

Pentina, I., Zhang, L., Bata, H., Chen, Y.: Exploring privacy paradox in information-sensitive mobile app adoption: a cross-cultural comparison. Comput. Hum. Behav. 65, 409–419 (2016)CrossRef

40.

Kokolakis, S.: Privacy attitudes and privacy behavior: a review of current research on the privacy paradox phenomenon. Comput. Secur. 64, 122–134 (2017)CrossRef

41.

Soumelidou, A., Tsohou, A.: Towards the creation of a profile of the information privacy aware user through a systematic literature review of information privacy awareness. Telematics Inform. 61, 101592 (2021)

42.

Chouhan, V.S., Sandeep, S.: Understanding competencies and competency modeling - a literature survey. IOSR J. Bus. Manag. 16, 14–22 (2014)CrossRef

43.

Yuan, L.: Empirical studies on online information privacy concerns: literature review and an integrative framework. Commun. Assoc. Inf. Syst. 28, 28 (2011). https://doi.org/10.17705/1CAIS.02828

44.

Stone, E.F., Gueutal, H.G., Gardner, D.G., McClure, S.: A field experiment comparing information-privacy values, beliefs, and attitudes across several types of organizations. J. Appl. Psychol. 68(3), 459–468 (1983)CrossRef

45.

Wallace, K.A.: Anonymity. Ethics Inf. Technol. 1(1), 21–31 (1999)

46.

Kang, J., Lan, J., Yan, H., Li, W., Shi, X.: Antecedents of information sensitivity and willingness to provide. Mark. Intell. Plan. 40(6), 787–803 (2022)CrossRef

47.

Skalkos, A, Tsohou, A., Karyda, M., Kokolakis, S.: Identifying the values associated with users’ behavior towards anonymity tools through means-end analysis. Comput. Hum. Behav. Rep. 2, 100034 (2020)

48.

Skrinjaric, B., Budak, J., Žokalj, M.: The effect of personality traits on online privacy concern. Ekonomski Pregled. 69, 106–130 (2018). https://doi.org/10.32910/ep.69.2.2

49.

Korzaan, L.M., Boswell, T.K.: The influence of personality traits and information privacy concerns on behavioral intentions. J. Comput. Inf. Syst. 48(4), 15–24 (2008)

50.

Junglas, A.I., Johnson, N.A., Spitzmüller, C.: Personality traits and concern for privacy: an empirical study in the context of location-based services. Eur. J. Inf. Syst. 17(4), 387–402 (2008). https://doi.org/10.1057/ejis.2008.29CrossRef

51.

Huseynov, F.: Understanding usage behavior of different mobile application categories based on personality traits. Interact. Comput. 32, 66–80 (2020)

52.

van der Schyff, K., Flowerday, S., Lowry, P.B.: Information privacy behavior in the use of Facebook apps: a personality-based vulnerability assessment. Heliyon 6(8), e04714 (2020). https://doi.org/10.1016/j.heliyon.2020. PMID: 32904276. PMCID: PMC7452521

53.

Costa, P., McCrae, R.R.: A five-factor theory of personality. In: The Five-Factor Model of Personality: Theoretical Perspectives, vol. 2, pp. 51–87 (1999)

54.

Soto, C.J., Kronauer, A., Liang, J.K.: Five-factor model of personality. In: Whitbourne, S.K. (ed.) Encyclopedia of Adulthood and Aging, vol. 2, pp. 506–510. Wiley, Hoboken (2016)

55.

https://dictionary.apa.org/. Accessed 23 Feb 2023

56.

Abdel-Khalek, A.: Introduction to the psychology of self-esteem (2016)

57.

Wang, L., Yan, J., Lin, J., Cui, W.: Let the users tell the truth: self-disclosure intention and self-disclosure honesty in mobile social networking. Int. J. Inf. Manage. 37, 1428–1440 (2017). https://doi.org/10.1016/j.ijinfomgt.2016.10.006

58.

Nardis, Y., Panek, E.: Explaining privacy control on Instagram and Twitter: the roles of narcissism and self-esteem. Commun. Res. Rep. 36(1), 24–34 (2019)CrossRef

59.

Kleinginna, P.R., Kleinginna, A.M.: A categorized list of motivation definitions, with a suggestion for a consensual definition. Motiv. Emot. 5(3), 263–291 (1981)CrossRef

60.

McNeil, E.B., Rubin, Z.: The Psychology of Being Human, 2nd edn. Canfield, San Francisco (1977)

61.

Rogers, R., Cacioppo, J., Richard P.: Cognitive and physiological processes in fear appeals and attitude change: a revised theory of protection motivation (1983)

62.

Courneya, K.S., Hellsten, L.-A.M.: Cancer prevention as a source of exercise motivation: an experimental test using protection motivation theory. Psychol. Health Med. 6(1), 59–64 (2001). https://doi.org/10.1080/13548500125267CrossRef

63.

Sharma, S., Singh, G., Sharma, R., Jones, P., Kraus, S., Dwivedi, Y.K.: Digital health innovation: exploring adoption of COVID-19 digital contact tracing apps. IEEE Trans. Eng. Manage. 1–17 (2020)

64.

Chen, J.V., Widjaja, A.E., Yen, D.C.: Need for affiliation, need for popularity, self-esteem, and the moderating effect of Big Five personality traits affecting individuals’ self-disclosure on Facebook. Int. J. Hum. Comput. Interact. 31(11), 815–831 (2015)CrossRef

65.

Wang, T., Duong, T.D., Chen, C.: Intention to disclose personal information via mobile applications: a privacy calculus perspective. Int. J. Inf. Manage. 36(4), 531–542 (2016)CrossRef

66.

Zhang, L., McDowell, W.C.: Am I really at risk? Determinants of online users’ intentions to use strong passwords. J. Internet Commer. 8(3), 180–197 (2009)

67.

Kong, H., Anawar, S., Othman, N., Ayop, Z., Erman, H.: User privacy protection behavior and information sharing in mobile health application. Int. J. Adv. Trends Comput. Sci. Eng. 9, 5250–5258 (2022)

68.

Brečko, B., Ferrari, A., Vuorikari, R., Punie, Y.: The digital competence framework for consumers. Joint Research Centre Science for Policy Report; EUR 28133 EN (2016). https://doi.org/10.2791/838886

69.

https://support.google.com/android/answer/9457058?hl=en

Titel: Towards an Information Privacy Competency Model for the Usage of Mobile Applications
verfasst von: Aikaterini Soumelidou
Aggeliki Tsohou
Verlag: Springer Nature Switzerland
Buch: ICT Systems Security and Privacy Protection
Print ISBN: 978-3-031-56325-6

Electronic ISBN: 978-3-031-56326-3

Copyright-Jahr: 2024
DOI: https://doi.org/10.1007/978-3-031-56326-3_16

Springer Professional

Abstract

Bitte loggen Sie sich ein, um Zugang zu Ihrer Lizenz zu erhalten.

Sie haben noch keine Lizenz? Dann Informieren Sie sich jetzt über unsere Produkte:

Springer Professional "Wirtschaft+Technik"

Springer Professional "Technik"

Springer Professional "Wirtschaft"

Premium Partner