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2024 | Buch

Technology and Business Model Innovation: Challenges and Opportunities

Proceedings of the International Conference on Business and Technology (ICBT2023), Volume 1

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Über dieses Buch

This book proceedings addresses a crucial gap in understanding the impact of technology on Business Model Innovation (BMI). It emphasizes the need for further research to explore the intricate relationship between technology and BMI, focusing on opportunities and challenges. By delving into how technology influences emerging business model innovations and enhances operational efficiency, the publication aims to advance knowledge. Inviting diverse research methods, it sheds light on various ideas within the technology and BMI realm. Tailored for students, scholars, professionals, and policymakers, this book contributes to the evolving field of BMI and technology.

Inhaltsverzeichnis

Frontmatter
Assessing the Impact of Technology Advancement and Foreign Direct Investment on Energy Utilization in Malaysia: An Empirical Exploration with Boundary Estimation

This study delves into Malaysia’s energy utilization dynamics. Energy consumption in Malaysia has surged with per capita income during the shift from a primary-sector-driven economy to an industrialized and urbanized sector. Sustainable resource management, particularly in the energy sector, is crucial for achieving long-term sustainability goals. Using Bound Estimation and annual data from 1985 to 2020, this research employs a comprehensive systems approach, considering economic growth, foreign direct investment, urbanization, governance, and innovation to assess energy determinants in Malaysia. The results highlight economic growth, foreign direct investment, rapid urbanization, and technological advancement as the primary drivers of increased energy usage. Corruption indirectly influences energy consumption. These findings highlight tailored energy policies, emphasizing promoting alternative energy sources to align with the nation’s development goals. Understanding the root causes of Malaysia’s escalating energy consumption equips policymakers with insights to formulate sustainable strategies, ensuring steady economic growth while addressing energy-related challenges.

Abdul Rahim Ridzuan, Nur Hayati Abd Rahman, Keshminder Singh Jit Singh, Halimahton Borhan, Mohammad Ridwan, Liton Chandra Voumik, Muhammad Ali
Leveraging Soft Power: A Study of Emirati Online Journalism Through Arabic Topic Modeling

This study examines Emirati soft power strategies based on Arabic online journalism by analyzing and categorizing posts and comments on the Facebook pages of Arabic newspapers. This study focuses on the Facebook pages of five Emirate journals, encompassing 60,619 posts and comments. Applying Arabic topic modeling, this study identifies prevalent themes and sheds light on how the United Arab Emirates (UAE) employs digital media to influence global perceptions. This analysis enriches the discourse on digital diplomacy by offering insights into modern diplomatic practices and the role of media in international relations. It underscores the synergy between Emirati soft power efforts and Arabic online journalism, contributing to the current understanding of contemporary diplomacy’s digital dynamics.

Khalaf Tahat, Ahmed Mansoori, Dina Naser Tahat, Mohammad Habes, Said Salloum
Prototype of Spherical Wrist and Curved Scissors

This paper covers a design study of a support ring in deployable reflector antenna. Following type of antennas commonly used in open space, orbiting on earth, to provide satellite services such as radiocommunication, data exchange, networking, satellite imagery, global positioning, navigating earth observation. Satellite antennas often have parabolic shapes. That shape is achieved using a support ring and its ability to provide proper tension for geodesic mesh. Beside tension, the support ring is a structure which provides the ability of deployment for reflector antennas. Ability of deployment is important for an object to maintain the smallest possible volume during transportation and on the other hand achieve the large diameter while unfolding, once it’s placed on orbit. Deployment is provided from joint connections in structure and geometrical shapes of nodes. Set of curved scissors paired with spherical wrist used to achieve desired ring geometry. Study represents optimized concepts for structural nodes and joint connections for pantograph systems. Research is funded by Shota Rustaveli National Science Foundation of Georgia (PHDF-22-1064) SRNSFG.

Revaz Sakhvadze
Effect of Different Types of Teacher Support on Students’ Academic Procrastination – Testing the Mediating Effect of Students’ Mastery Orientation and Learned Helplessness

Data on students’ assessment of teacher support, their academic procrastination and perceptions of mastery orientation and learned helplessness were collected from a sample of 311 undergraduate students. The purpose of current study is to examine the effect of different types of teacher support on students’ academic procrastination. Students’ perceptions of their mastery orientation and learned helplessness are hypothesized as intervening variables of the relationship between different types of teacher support and academic procrastination. Results support that teachers emotional and instrumental support negatively affect feeling of learned helplessness while informational support positively affects the mastery orientation of students. Indirect effect of teachers’ informational support on students’ academic procrastination was supported via mastery orientation while the indirect effects emotional support on academic procrastination was supported via perceptions of learned helplessness. These findings highlight the importance of different types of teacher support on students’ academic procrastination behaviors. Theoretical and practical implications of these findings are discussed.

Samina Quratulain, Abdul Karim Khan, Moza Obaid Buafra Al Ali, Alreem Sabea Saeed Alshamsi, Roudha E. A. Al Mansouri
Business and Optimization Applications Using AI Chatbots

These systems, sometimes known as smart robots, are intended to accomplish jobs with a high level of intelligence. Applying this intelligence can proficiently gather, analyze and, assess complex business data that comes from multiple sources, including financial reports, sales data, and consumer feedback. The utilization of natural language processing capabilities in AI systems, such as, ChatGPT, enables the rapid acquisition of critical information. The usage areas of AI-based Chat bots have started to increase also in business. The aim of this study is to examine three different business application in AI-based chatbots. First case study shows how can we utilized the feature of text summarization, and the second and third are dependent on mathematical techniques which are optimization and project management.

Hazal Ezgi Özbek, Mert Demircioğlu
The Moderating Impact of Cybersecurity Risks on the Relationship Between Artificial Intelligence (AI) and Internal Audit Quality (IAQ): Evidence from Jordan

This research pinpoints the relationship between artificial intelligence and the internal auditing quality in Jordanian commercial banks, and whether this relationship is impacted by cybersecurity risks as a moderating variable. A questionnaire is designed and distributed to the research population consisting of 13 ASE-listed banks between (2016) and (2022) to achieve the research objectives. Quite a few statistical methods have been used that are commensurate with the research objectives. The findings indicate that the elements of artificial intelligence represented by expert systems (ES), knowledge-based systems (KBS), inference (1), and machine learning (ML) positively affect the internal auditing quality. The results also show that cybersecurity risks affect the internal auditing quality. However, the findings demonstrate that cybersecurity risks have no significant effect on the relationship between artificial intelligence and the internal auditing quality in commercial banks. Given these findings, the research recommends that banks should pay more attention to artificial intelligence tools thanks to their significance in improving and developing internal auditing quality and work hard to find mechanisms that limit cybersecurity risks.

Fares A-Sufy, Mohammed Hassan Makhlouf, Moham’d Al – Dlalah, Malik Abu Afifa
The Effect of Theory of Acceptance Model in Learning Process

The development of information and technology made many universities implementing e-learning to online contents. Meanwhile, during the virulent of COVID-19, most of universities transformed the offline learning to the electronic learning process. The electronic learning process can be produced in effective ways required many supporting elements, such as system functionality, design of e-learning contents, perceived usefulness, perceived ease of use, and attitude of the learners toward e-learning. The samples are 979 students in several universities and they answered several questions. This research used quantitative study and applied Partial Least Square - Structural Equation Modeling (PLS-SEM) technique to explain the cause-effect relationship between several concepts or variables. It turned out that perceived system functionality had positively impact on perceived ease of use, design of learning contents had significantly influence on perceived usefulness and perceived ease to use, perceived ease of use significantly affected on perceived usefulness, both perceived ease of use and perceived usefulness had positively affect on attitude toward e-learning. However, perceived system functionality did not impacted on perceived usefulness.

Ratri Amelia Aisyah
Guest Perception of Technology vs. Human Interaction in Hotel Check-in Process Implication for Service Quality

In the era of the emerging technology-driven hotel industry, the hotel check-in process is undergoing a profound transformation. The intertwining forces of technology and human interaction have redefined how guests experience services, posing essential questions about the balance between efficiency and personalization in this evolving landscape. This research endeavours to investigate the perception of guests regarding the balance between technology and human interaction during the check-in process at hotels, and how this perception affects the quality of service provided. By utilizing the Technology Acceptance Model (TAM) & the SERVQUAL Model, data have been collected from346 hotel guests and analysed. The findings of this study demonstrate compelling evidence of the significant role played by perceived usefulness and ease of use in influencing the acceptance, particularly in the context of hotel check-in. Additionally, the perceived quality, which encompasses dimensions such as reliability, responsiveness, assurance, and tangibility, emerges as a noteworthy factor in shaping guests’ intentions. It is worth noting that the intention to utilize technology for hotel check-in serves as a pivotal determinant of both the actual usage of technology and guest satisfaction. The results emphasize the rising demand for technology-driven check-in processes, calling for user-friendly, streamlined solutions that prioritize convenience while upholding trust and ethical standards. Furthermore, this study highlights the potential for technology misuse, underscoring the importance of security measures to safeguard the interests of legitimate guests in our increasingly digitalized world.

Jorge Castillo-Picón, C. Nagadeepa, Ibha Rani, Luis Angulo-Cabanillas, Rosa Vílchez-Vásquez, Jorge Manrique-Cáceres, Wendy July Allauca-Castillo
Factors Influencing Online Purchase Intention of Luxury Watches

The rise of e-commerce and increased trust in online shops has led to the emergence of websites for purchasing luxury watches that were previously only available through certified dealers. In the past, luxury watches were seen as solely luxury and self-symbolic; however, now they are seen through a value-oriented perspective as an investment (Faschan et al., 2020). This research outlines a comprehensive model of factors influencing customers’ intention to buy luxury watches online. The theory of reasoned action model (TRA) was extended including trust as another predictor of the customers purchase intention and payment method as a possible moderator between the relationship of these factors. Results indicated that all TRA predictors affect the customers purchase intention of buying luxury watches online, except the factor perceived usefulness (PU). The payment method was discovered to have no direct moderation effect between the predicting factors.

Kirill Semenkin, Luca Knoedler, Lukas Martin, Viyaleta Babko, Alexander Kracklauer
Bridging Minds and Markets: Neuroeconomics Unveiling Emotional Influences on Decision-Making

This paper presents neuroeconomics, a newly emerging transdisciplinary discipline. Emotional influences on decision-making have not yet been thoroughly included into economic theory. The field of “neuroeconomics” emerged as a result of interdisciplinary research since data from neuroscience reveals that antecedent emotional processing is necessary for decision-making, as suggested by economic theory. By providing a brief explanation of the concept of neuroeconomics, highlighting commonly utilized methods, and outlining recent investigations in this new study area, this paper seeks to provide an overview of the current status of neuroeconomic research. Finally, some potential outcomes and constraints are presented. The once-dissimilar realms of economics and psychology have become even more entwined thanks to neuroeconomics. Nearly all of this convergence may be attributed to changes in economics. Because the most significant findings in neuroeconomics have presented a greater challenge to the conventional economic paradigm, economics has seen more change as a result of neuroeconomics than psychology. A greater understanding of the country's economic dynamics can be gained by using neuroeconomics. Neuroeconomics examines how decisions are made by using neuroscientific assessment tools.

Rachel Reji, K. P. Jaheer Mukthar, Rosario Huerta-Soto, Luis Angulo-Cabanillas, Diego Villegas-Ramirez, Jenny Vega-García, Isaura Lirion-Rodriguez
Blockchain-Based Electronic Health Records (EHRs): Enhancing Patient Data Accessibility in Emergency Situations

The healthcare landscape is undergoing a rapid transformation propelled by the explosive growth of electronic data storage and the burgeoning interest in health research. Each day births a wealth of new data, presenting unprecedented opportunities for scientific discovery and innovation. Researchers are harnessing digital technologies to expedite scientific advancement, with the ultimate objective of customizing future patient care and maximizing health advantages. Nevertheless, substantial impediments to public acceptance persist, particularly pertaining to concerns of data privacy and security. Now, envisage a solution where this vital medical information can be accessed securely and expeditiously, all via the patient's fingerprint. This solution takes the form of Electronic Health Records (EHRs) constructed upon blockchain technology, serving as a digital fortress for the safeguarding of crucial health data. This paper embarks on a profound exploration of EHRs in the context of emergency healthcare scenarios, probing into whether EHRs can offer the key to swift medical data access and, more fundamentally, whether individuals are open to the idea of converting their medical information into an electronic format. The study is not only centered on the potential of blockchain in healthcare but also scrutinizes the profound implications of public perceptions and attitudes towards the digital transformation of the healthcare sector.

C. Nagadeepa, Uvaldo Cuno-Chunga, Rosario Yslado-Méndez, Wilber Acosta-Ponce, Norma Ramirez-Asis, Viviana Huayaney-Romero
Hardiness, Emotional Intelligence and Occupational Stress Among Technocrats

The study was conducted on technocrats (R&D and production) both male and female (working in a defense electronics (manufacturing) industry. Schutte Self Report Emotional Intelligence Test (SSEIT) to measure emotional intelligence, the Occupational Stress Index to measure occupational stress, and the Personal Views Survey III-R to measure hardiness were used for the study. Non experimental correlation research design and purposive sampling method was adopted to select the sample. A sample of 150 technocrats were chosen based on qualifying criterion of which 87 responses were recorded due to production schedules, only 84 responses were found to be valid after scoring. Hardiness had a positive correlation with emotional intelligence and negative correlation to stress levels of the individuals, confirming the mediating role plays in reducing the ill-effects of stress.

R. Krishnan Bhatt, N. C. Kiran Babu, L. Lokesh, Anitha Mary Mathew, V. Sukumar, Stephen Babu
AI-Assisted Personal Finance for Minimalists: Streamlining Budgeting and Saving

In an era characterized by complexity and information overload, minimalism has emerged as a lifestyle choice embraced by individuals seeking simplicity and intentionality in various aspects of their lives. This study explores the intersection of minimalism and artificial intelligence (AI) in the realm of personal finance, introducing the concept of “AI-Assisted Personal Finance for Minimalists.” Minimalists prioritize what truly matters, focusing on essential expenditures, mindful saving, and the reduction of financial intricacies. AI-powered tools and platforms excel at automating tasks, providing real-time insights, and simplifying decision-making. The synergy between minimalism and AI in personal finance offers a promising paradigm shift. The research investigates the readiness and intention of individuals to adopt AI-powered financial tools to streamline budgeting processes and enhance savings within a minimalist framework. Drawing upon the Technology Readiness Index (TRI) framework, the study assesses four key dimensions: optimism, innovation, discomfort, and insecurity, to gauge respondents’ willingness to adopt AI-powered tools for minimalist financial management. The findings challenge conventional expectations, indicating that discomfort and insecurity do not act as significant deterrents to the adoption of AI-powered financial tools. Optimism and innovation significantly influence individuals’ positive intentions to use these tools. Respondents are open to leveraging technology to simplify financial management and align with minimalist principles. Automated expense tracking and automated bill payments are among the AI-powered tools most preferred by respondents.

Jorge Manrique-Cáceres, C. Nagadeepa, Jorge Castillo-Picón, José Sifuentes-Stratti, Luciano Tinoco-Palacios, Leoncio Cochachin-Sánchez, K. P. Jaheer Mukthar
The Effect of Shop Design, Digital Signage and Digital Spirit on the Online Shopping Experience of Retail Businesses

Human-computer interface and device architecture are increasingly important in today’s fast-paced retail sector. The infrastructure of a virtual world is put in place to provide an engaging environment that encourages customers to spend more time browsing and shopping. A shop’s success depends on how quickly it can adapt and implement new technologies that enhance the customer shopping experience. Online shops are crucial to the success of any retail sector. The use of digital signage to advertise shop products is widespread. The selection of a digital signage design is the focus of this study. Digital signage can be used in public spaces such as airports, train stations and shopping centers to improve the efficiency of customer service operations. Once the product’s short response code was successfully verified, the system directed the delivery of the item to the end customer. Digital signage can also refer to a flower arrangement, a pipe or a guide arrangement. Statistical data suggests that shop design, digital signage, and digital spirit significantly influence the online shopping experience.

Marco Herrera-Collins, Hernan Ramirez-Asis, Martha Guerra-Muñoz, Rudecindo Penadillo-Lirio, Juan Villanueva-Calderón
Grasping Society 5.0: Keys for Ameliorate Human Life

Society 5.0 represents the latest stage in the evolution of human civilization, characterized by the seamless integration of technology, digitalization, and human existence. This paper delves into the essential components and strategies required to grasp the full potential of Society 5.0 and its profound impact on improving human life. By exploring the convergence of cutting-edge technologies, such as artificial intelligence, blockchain, and the Internet of Things, we uncover the transformative power of these innovations in addressing critical societal challenges. Through an interdisciplinary approach, we examine how Society 5.0 fosters sustainable development, enhances the quality of life, and promotes economic growth while considering the ethical implications and potential risks associated with these advancements. Moreover, this paper identifies the pivotal role of education, policy frameworks, and inclusive governance in navigating the complexities of this new societal paradigm. By creating insights from various fields, this research offers a comprehensive overview of the keys to ameliorating human life within the context of Society 5.0. It underscores the importance of fostering collaboration between governments, industries, and individuals to harness the full potential of emerging technologies and create a more equitable and prosperous future for all.

R. Leelavathi, S. Manjunath
Exploring Green Human Resource Management to Achieve Sustainability in the Banking Industry of Bangladesh

The bank’s success relies heavily on its dynamic, skilled, capable workforce. Implementing effective human resource management practices ensures a motivated, skilled workforce to achieve the bank’s goals. Green human resource management (GHRM) involves integrating environmentally sustainable practices into all aspects of HR management. This encompasses policies, practices, and systems that encourage employees to use eco-friendly and sustainable resources to benefit individuals, society, the environment, and the business. This research aims to assess the importance of GHRM policies and the impact of sustainable HR initiatives on corporate performance. Social identity theory guided this study, which employed quantitative research using a closed-ended questionnaire to collect data from 210 employees in various banks in Bangladesh. This cross-sectional study experimentally examined hypotheses formulated based on constructive epistemology. The five-point Likert scale questionnaire covered various HRM aspects, such as recruitment, compensation, job security, career development, training, management approach, job design, rewards, motivation, and work environment. The study employed regression analysis, and results showed a positive and significant correlation between HRM practices, including training, fair compensation, career advancement opportunities, job stability, performance evaluation, and the development of trust. This study offers valuable insights for all stakeholders interested in understanding current HRM practices in Bangladesh.

Mohammad Enayet Hossain, Nur Farhah Binti Mahadi, Razali Haron, Mohammad Ali Tareq, Rizal Mohd Nor, Rana Sohel, Md Golam Martoza, Mst. Kamrunnaher
Intention to Become Whistleblowers: Moderated by Religiosity

This study aims to examine the factors that influence a person to be willing to become whistleblowers with religiosity as a moderating variable. The research sample was 153 government employees of Magelang City and Regency, Indonesia. The sample was selected through convenience sampling method. Data were obtained using a questionnaire distributed offline. The results showed that the factors of fraud seriousness, professional commitment, and personal cost had a significant positive effect on whistleblowing intentions; moral intensity and reward variables had no effect on whistleblowing intentions. Furthermore, the religiosity variable is unable to moderate the relationship between professional commitment and personal cost with whistleblowing intentions.

Yuni Nustini, Ridha Nur Zullaekha, Mohd Taufik Mohd Suffian
Precision Anthropometric Insights for User-Centric Mobile Phone Design

This research paper discusses the importance of hand anthropometry in designing user-friendly mobile phones. Hand anthropometry involves analyzing the dimensions and proportions of the human hand, including hand size, finger length and width, hand shape, hand mobility, grip strength, and hand orientation. Manufacturers must take these factors into account when designing devices to ensure that they are accessible and comfortable for a wide range of users. The paper also emphasizes the concept of designing for the thumb zone, highlighting the importance of considering the physical limitations and capabilities of users when designing digital experiences. The study suggests that by understanding how users interact with their devices, designers can create more intuitive, user-friendly experiences that improve engagement and satisfaction. The paper concludes by emphasizing the importance of considering ergonomics when designing mobile experiences to improve the usability and user experience.

Sakshi Malhotra, Jaya Yadav, Ashok Chopra
Intention and Attitudes to the Use of an ERP by the Organizations of the Province of Azuay, Ecuador

Technology has played a fundamental role throughout history, especially in organizations due to globalization, which is why Enterprise resource planning (ERP) systems are essential for the efficient use of Information Technology. Its implementation allows the organization to integrate the different modules and the exchange of data to manage the areas of the company efficiently; however, the expected results are not always obtained. For this reason, this study analyzes the intentions and attitudes toward using an ERP. For this, a survey was applied to 55 organizations in the province of Azuay, applying the convenience sampling technique to identify behavioral aspects regarding computer solutions. The results show that the level of education, the information needs, and the management of business resources positively influence the adoption of ERP systems.

Maria Gabriela Chica-Contreras, Esteban Crespo-Martinez, Catalina Astudillo-Rodriguez
Credit Card and Compulsive Buying Behavior Among the Generation Z (Gen Z) in Malaysia

Compulsive buying behavior, especially among young adults, presents significant challenges with far-reaching consequences. It can profoundly affect multiple aspects of their lives, including their financial well-being, mental health, and overall quality of life. Through a quantitative approach, we collected and analyzed data from a sample of 276 respondents belonging to the Gen Z cohort. The findings reveal the key determinants and contributing factors to compulsive buying behavior using credit card, shedding light on the influence of financial literacy, technology advancement and peer and social media influence. These insights can be valuable for policymakers, financial institutions, and educators in developing strategies to promote responsible financial behavior among Gen Z and mitigate the negative consequences associated with compulsive buying.

Nur Baiti Shafee, Zuraina Sal Salbila Mohamed, Shadia Suhaimi, Haniza Hashim, Siti Nurul Huda Mohd
Literature Review: Regulation on Greenhouse Gas Emission Management in Indonesia

As the world’s sixth largest greenhouse gas (GHG) emitter, Indonesia is highly vulnerable to climate change’s impacts. As a member of the G20, Indonesia has committed to ratifying the Paris Agreement through its Nationally Determined Contribution (NDC), which sets a 32% emissions reduction target. This literature review comprehensively examines GHG emissions management regulations in various vital sectors. Using a qualitative analysis approach and thematic analysis method, this study reveals that efforts to reduce emissions and mitigate the impacts of climate change have been carried out through regulations in five primary GHG emitting sectors: energy sectors, FOLU sector, agricultural sector, waste sector, and IPPU sector. Laws aimed at unraveling emissions, reducing emissions, and minimizing climate change impacts are mostly explicit in the energy and waste sectors. This paper critically assesses that more than existing regulations are needed to achieve the Net Zero Emission target in 2060.

Fitri Khoerunnisa, Arief Rahman
The Role of Green Human Resource Management and Managerial Concerns for Environment in Enhancing Green Innovation: Evidence from Indonesia

Recent sustainability literature has presented green innovation as a vital factor in enhancing sustainability. Most researchers explored the outcomes of green innovation. However, scant literature has been found that explores the antecedents of green innovation. The prior literature revealed that GHRM and managerial environmental concerns may be the potential antecedents of green innovation. Therefore, we further the existing literature by not only testing the direct relationship of GHRM and managerial environmental concerns with green human capital but also the mechanism of green human capital that serves as an intervening variable between the direct relationship of GHRM and managerial environmental concerns. The data was collected through surveys of 320 managers of Indonesian organizations. The data was analyzed using SmartPLS 3 software. The findings of the study suggest the positive association of GHRM practices and managerial environmental concerns with green human capital and an indirect effect of GHRM and managerial environmental concerns on green innovation.

Ria Eka Sabellah, Yonada Andestari, Muafi Muafi
Dynamic Adaptive Intrusion Detection System Using Hybrid Reinforcement Learning

The research aims to develop a novel Intrusion Detection System (IDS) using computational intelligence, specifically focusing on a hybrid reinforcement learning approach. Unlike traditional IDS that rely on static rule-based approaches, this IDS will dynamically adapt and learn from network traffic patterns, allowing it to detect and respond to emerging threats effectively. By developing an IDS based on hybrid reinforcement learning that can dynamically adapt to emerging threats, this research can significantly contribute to the field of cybersecurity and aid in building more robust and proactive defense mechanisms for network security. The concepts of Deep Q-Networks (DQN), Proximal Policy Optimization (PPO), and Monte Carlo Tree Search (MCTS) are reinforcement learning algorithms that can be applied in a Dynamic Adaptive Intrusion Detection System (IDS) to enhance its adaptability and decision-making capabilities. Each algorithm contributes unique strengths to different aspects of the IDS’s dynamic adaptation process.

Mohammed Ishaque, Md. Gapar Md. Johar, Ali Khatibi, Mohammad Yamin
The Impact of Using Digital Technologies on Internal Control Systems in the Banking Sector

Analysis of the impact of digital technologies on internal control systems within the banking sector is an intricate endeavor in the contemporary business world. Additionally, there is a nexus between enhanced operational efficiency and the complexities introduced by technologies like Artificial Intelligence, blockchain, and the Internet of Things that impact business. While facilitating improved risk management and fraud prevention, the integration of these digital technologies concurrently instigates challenges in cybersecurity, data privacy, and regulatory compliance . The study employs a systematic review of literature to identify the opportunities and dilemmas presented by digital adoption in banking and offers a strategic framework that navigates through technological and regulatory landscapes, ensuring sustainability, security, and compliance amidst the digitalization of global financial landscapes.

Raad Abdulameer Oleiwi
Technology Acceptance Model in the SMEs and Moving Forward: A Systematic Literature Review from 1986 to 2021

This paper aims to review literature on Technology Acceptance Model (TAM) to develop insights into how the research is developing, especially on Small and Medium Enterprises (SMEs), offer a review of the research to date and form future research directions. The review to identify, select and analyze the present TAM literature on SMEs. In total, 75 articles were included in the review process. The paper focusses only on research published in English. Consequently, the scope of review has been limited as some works published in other languages English may be excluded. The finding that, research on TAM in SMEs is dominantly carried out by quantitative methods, and is also dominant in the management issues. In terms of research locations, the dominant countries as research locations are Southeast Asia, the Middle East and Europe. In addition, it was also found that TAM in SME also liked other theories, namely TOE, TIB and DOI. This paper provides one of the pioneering workouts to systematically review the research on TAM for SME, especially for the period 3 decade. There are still many unexplored areas of model potential application that could contribute to SME.

Evayani Evayani, Mirna Indriani, Shafruddin Chan, Fazli Syam
Using Norm Activation Theory to Predict External Participation Toward New Product Development Batakness Handwoven Ulos: A Proposed Conceptualization

In most of the studies about external participation in new product development, limited empirical research has been conducted on the utilization of the extended norm activation model to investigate external involvement in the process of developing a new product. This study took awareness of consequences, the ascription of responsibility, and personal norms of external participation in the development of the new product to broaden the norm activation mode to explore external participation to develop batakness handloom ulos. The purpose of this research is to investigate the role that external factors, such as customers, suppliers, and retailers play in the creation of new product outputs within the context of the investigation into the ideal development of the norm activation model. This research was qualitative in its approach. The conceptual framework for this study was developed through the use of a content analysis. References are made to the relevant body of literature, which contains summaries, implications, theoretical and practical contributions, as well as the limitations of the study. It is hoped that the findings will shed light on we analyze how participants’ engagement in the perspective of the norm activation theory may be affected by external participation in new product development batakness handwoven ulos.

Liharman Saragih, Paham Ginting, Yeni Absah, Syafrizal Helmi Situmorang
Islamic Fintech in Indonesia: Opportunities and Challenges for Growth and Innovation

The article analyzes the Islamic FinTech industry in Indonesia and its current position in the global Shariah-compliant FinTech competition, along with the opportunities and challenges faced by the industry. With over 230 million Muslims in Indonesia, the demand for digital financial services that comply with Islamic principles is high, and the integration of technology into these services is creating new opportunities for growth and innovation. Indonesia’s Islamic FinTech industry has been rapidly growing, with a large number of companies and a potential market, but it faces several obstacles. The lack of digital infrastructure, unclear regulatory guidelines, limited access to equity, and a shortage of specialized professionals are significant challenges that need to be addressed to ensure the industry’s growth. Despite the hurdles, the Islamic FinTech industry in Indonesia has a promising future, with the potential to provide Shariah-compliant financial services to a growing global market and become a major player in the global Islamic finance industry.

Maya Febrianty Lautania, Evi Mutia, Evayani, Dinaroe
Conceptualizing User Interface Satisfaction in the Touch 'n Go E-Wallet Mobile Application

In the digital age, User Interface Satisfaction (UIS) has emerged as a pivotal component in enhancing user experience, especially within e-wallet applications. This article provides an in-depth analysis of the UIS within the Touch 'n Go e-wallet, a leading digital payment platform in Malaysia. Key facets of the user interface, including design elements like home screens, navigational menus, transaction flows, and security features, are meticulously examined. The study also delves into the application’s design principles, including layout decisions, color schemes, typography choices, and content organization, all pointing to the e-wallet’s commitment to user-centric design. Despite its advantages, the e-wallet grapples with challenges such as adapting to Malaysia’s diverse demographics, navigating evolving UI standards, and balancing a multitude of features without overwhelming users. As the landscape of digital payments evolves, innovations such as Voice User Interfaces, Augmented Reality integrations, and personalized user experiences are poised to redefine UIS. This article underscores the significance of UIS in shaping the trajectory of digital payment platforms, with the Touch 'n Go e-wallet serving as a prime example.

Sharunizam Shari, Airul Shazwan Norshahimi, Siti Aqilah Yop, Asmad Rizal Umar, Mohd Firdaus Mohd Helmi
A BiGRU-Based Model Augmented with Attention for Arabic Aspect-Based Sentiment Analysis

Individuals in today’s digital world have the ability to share their opinions widely owing to the internet and social media platforms. Aspect-Based Sentiment Analysis (ABSA) is an effective technique helps in comprehending these opinions. Accordingly, this study proposes an Arabic aspect sentiment classification model that incorporates the state-of-the-art natural language processing (NLP) techniques. The model was constructed using three layers: an embedding layer that used an Arabic transformer-based pre-trained language model. Subsequently, bidirectional gated recurrent unit (Bi-GRU) layer was added for capturing contextual information in the given sentence. On top of the Bi-GRU, a soft attention layer was used to draw the model’s attention to the important words. The benchmark Arabic hotel reviews dataset was used for evaluating the proposed model. The evaluation finding demonstrate that the proposed model showed a 14.41% enhancement in accuracy over the baseline model, and exceeded state-of-the-art models by 1.3%, attaining an accuracy of 90.81%.

Sarah Alsohaimy, Nada Almani, Mounira Taileb
Mitigating Out-of-Stock (OOS) Risk in the Polymer Packaging Industry: A Practical Approach

The packaging industry's pivotal role in safeguarding and transporting goods underscores the need for effective inventory management, particularly concerning critical raw materials like polymers. Managing inventory levels efficiently is crucial for seamless production and cost reduction. This paper presents an insightful approach to inventory management and risk mitigation, focusing on the looming challenge of running out of stock (OOS) of polymers within the packaging sector. Employing qualitative research methods, we conducted in-depth interviews with four key managerial personnel from a prominent packaging company. Our study unravels the intricate landscape of inventory management practices employed by industry players, shedding light on innovative strategies to preempt OOS scenarios. We propose a pragmatic inventory management approach that encompasses the implementation of tailored inventory policies, a thorough examination of cycle service levels, the profound impact of demand forecasting, and the intricacies of suppliers’ lead-times on inventory policy. This research significantly contributes to the existing body of knowledge on inventory management within the manufacturing sphere by directing attention to the packaging industry's unique challenges in polymer inventory management. Our findings deliver actionable insights that practitioners in the packaging sector can leverage to elevate their inventory management practices and, concurrently, reduce the ominous spectra of OOS occurrences. Furthermore, this study paves the way for future exploration into the domain of inventory management and OOS risk assessment, specifically within the packaging industry's dynamic landscape.

Tzen Yik Lau, Ayoub Danka, Shatina Saad
Strategic Development for the Tourism Industry Using the Penta Helix Model (A Case Study of Kuta Beach, Bali Tourist Attraction)

The tourism industry has become one of Indonesia's leading sectors, making a significant contribution to the national and regional economies. Badung Regency, especially Kuta, is an iconic tourism destination in Bali and a global center of gravity. In the midst of the pandemic, Badung Regency is working on a recovery plan to revitalize the tourism industry at Kuta Beach and rekindle the interest of both domestic and international tourists. Given the abundant tourism potential in Badung Regency, particularly at Kuta Beach, synergy among the elements of the Penta Helix model, which includes business, government, community, academics, and media (BGCAM), is crucial. This research employs a mixed-method approach with the Rapid Appraisal Method (RAM), combining rapid monitoring, participatory methods, and SWOT analysis. Based on the analysis, this study underscores the integral role played by the various elements of the Penta Helix model in advancing the development of Kuta Beach tourism in Bali, with each element contributing according to its strengths and authority. Academics serve as the foundation for policy formulation and the enhancement of tourism human resources, while industry pioneers drive innovation in tourism businesses. The government's role is pivotal in policy creation, regulation drafting, and implementation, and the community and media contribute significantly to providing a welcoming and secure environment, as well as promoting Kuta Beach as a tourist destination. The short-term, medium-term, and long-term strategies outlined offer a comprehensive roadmap for the sustainable growth and enhancement of Kuta Beach tourism.

Ni Putu Nina Eka Lestari, I. Made Suidarma, A. A. A. NgurahTini Rusmini Gorda
How Does TikTok Helps SMEs in Business?

The emergence of the digital age is shown in human activities such as accessibility and feasibility of obtaining information that supports human needs. Social media marketing exists and is found to be one of the easiest strategies for businesses to reach out to more customers. A giant company named TikTok is one of the social media platforms with the fastest user growth since 2016. TikTok is one of the applications that relies on creating content related to the products or services that the business offers. One of the strategies is content marketing to attract new potential customers with the aim of recognizing the business to reach wider markets. This research aims to gain information on how TikTok helps SMEs to increase their sales and profitability. Using a qualitative approach, 7 business owners from different business backgrounds were interviewed. The results of this paper show TikTok can create a significant effect on business sales, as customers come from a wider range of backgrounds. The business creates creative and captivating content to attract customers. Collaboration with social media celebrities creates a huge number of followers that help SMEs increase their sales and profits.

Ni Putu Ari Krismajayanti, Made Ratih Nurmalasari, Putu Putri Prawitasari, Ni Wayan Merry Nirmala Yani, Kadek Linda Kusnita
The Role of E-Wallet Use and Financial Literacy on Consumptive Behavior in Indonesia

The Fourth Industrial Revolution, which is caused by rapid technical breakthroughs has disrupted nearly every industry and resulted in the widespread use of the Internet, social networks, and digital devices. Since the introduction of e-commerce, digital payment mechanisms have evolved into digital wallets or e-wallets. The popularity of digital payments is growing due to a variety of causes, including high smartphone penetration, a rising number of merchants turning digital, more dependable payment system regulation, and a strong ecosystem of service providers. The advent and ease of use of e-wallets as a payment system do not exclude the likelihood of having an impact on one's purchasing habits. The gradual increase and emergence of e-commerce in Indonesia leads to the increased use of e-wallets and may cause consumptive behavior. Furthermore, the low levels of financial literacy among citizens in Indonesia lead individuals to make poor choices and spend money on unnecessary things. The object of this study will be e-wallet users that recite in Indonesia. The research was conducted in Indonesia with a considerable increase in digitalization despite inadequate financial literacy. The research method was quantitative, utilizing questionnaires and the data collected is analyzed with Structural Equation Modelling (SEM). The results of the investigation depict that both the use of e-wallets and financial literacy has a significant and positive impact on consumptive behavior. The implications and recommendations are also included in this paper. This research is beneficial for business owners and future research to gain insights and for the use of their future undertakings.

Ida Nyoman Basmantra, Anak Agung Ngurah Yama Vikara Paranegara, Sevenpri Candra
The Privacy Paradox on Social Media: Balancing Privacy Concerns, Perceived Value, and Purchase Intentions with Habit Moderation

Collecting data from social media platforms has become increasingly streamlined, while privacy policies are being actively promoted. Social media users enjoy various features free of charge, but it's important to recognize that their data serves as the currency for these services. Often, social media users willingly grant access to their location, which proves highly beneficial for both the social media platforms and marketers. However, this exchange of information comes at the cost of users’ privacy. Hence, the primary objective of this study is to delve into the privacy paradox within the realm of social media. This involves understanding how privacy concerns, perceived value, and purchase intentions are interlinked, with social media habits acting as a moderating factor. The findings reveal that privacy concerns alone do not significantly impact purchase intentions. Instead, perceived value emerges as a crucial mediating variable between privacy concerns and purchase intentions. Furthermore, social media habits play a pivotal role in strengthening the connection between perceived value and purchase intentions.

I Gusti Ayu Tirtayani, I Made Wardana, Putu Yudi Setiawan, I Gst. Ngr. Jaya Agung Widagda K, Ketut Tanti Kustina, I G. A. Desy Arlita
The Role of Tri Kaya Parisudha as a Moderator in Whistleblowing Systems and the Effectiveness of Internal Controls for Fraud Prevention

Microfinance institutions play a significant role in the economy, serving as a credible tool for poverty alleviation and promoting financial inclusion in developing countries. This research explores the impact of both whistleblowing systems and the effectiveness of internal controls on fraud prevention. Additionally, it investigates the moderating role of Tri Kaya Parisudha's cultural influence. The study was conducted at the Village Rural Institution in Denpasar City, involving an analysis of 392 individuals. A non-probability sampling method was employed, utilizing a saturated sampling technique. Hypotheses were tested at a 5 percent significance level using Partial Least Square (PLS) analysis. The findings indicate that both the whistleblowing system and the effectiveness of internal control have a positive influence on fraud prevention. Moreover, the Tri Kaya Parisudha culture enhances the impact of the whistleblowing system on fraud prevention. However, Tri Kaya Parisudha's culture does not act as a moderator for the effect of internal control effectiveness on fraud prevention.

Ni Putu Budiadnyani, Putu Pande R. Aprilyani Dewi, I G. A. Desy Arlita, Putu Sri Arta Jaya Kusuma
Can Green Banking Moderate the Effect of Corporate Social Responsibility on Going Concern?

Banking is a financial business entity that cannot be separated from the going concern desire and to achieve it in all banking activities cannot be separated from the existence of an imbalance between social and environmental so that, to overcome this, corporate social responsibility is carried out by banks. In addition, banks, which are one of the main financiers of business entities, make banks indirectly responsible for environmental damage. Therefore, banks must increase their credit lending portfolio by providing environmentally friendly loans called green banking. This research was conducted to determine the effect of corporate social responsibility on going concern and green banking can moderate the effect of corporate social responsibility on going concern. The population in this study are banking companies listed on the Indonesia Stock Exchange for 2018–2021 with a data sample of 14 companies obtained using a non-probability sampling technique using a purposive sampling method. Data processing uses classical assumption tests, data analysis uses Moderated Regression Analysis (MRA), and model feasibility tests. The results of the analysis in this study are that corporate social responsibility has no significant effect on going concern and green banking is unable to moderate the effect of corporate social responsibility on going concern.

I G. A. Desy Arlita, Ni Made Dwi Cahyani, Ni Putu Budiadnyani, Putu Pande R. Aprilyani Dewi, Komang Sri Widiantari
Financial Literacy on Sustainability Cultivation of Tabanan Robusta Coffee

Indonesia is a coffee producer that counts in the world. Each region in Indonesia has different characteristics of coffee. Coffee exports greatly impact the economy of farmers in Indonesia. In Bali itself, it is famous for its Kintamani and Robusta Pupuan coffee. As Pupuan Robusta coffee developed, coffee production in Pupuan decreased. This is due to an imbalance between income and expenses. This research was conducted using a qualitative method by interviewing 20 coffee farmers who are members of farmer groups. The results of this study are the lack of financial literacy owned by farmers to record expenses and income earned, so that farmers perceive that the results obtained are not in accordance with the sacrifices incurred.

Kadek Linda Kusnita, Ni Wayan Merry Nirmala Yani, Putu Putri Prawitasari, Made Ratih Nurmalasari, Ni Putu Ari Krismajayanti, I Wayan Aditya Tariana, I Made Chandra Mandira
Impact of Leadership, Work Discipline, and Motivation on Employee Performance: A Case Study of Wistara Family Café Employees

A business’s progress heavily relies on its employees, making it imperative to enhance their performance, which involves nurturing Leadership, Work Discipline, and Motivation. This study focuses on Wistara Family Cafe, situated in Denpasar City, Bali, and assesses Employee Performance based on aspects such as discipline, task completion, teamwork, and daily improvisation. This study utilized quantitative methods, including surveys distributed to 37 cafe employees, to investigate the hypotheses regarding the positive and substantial impacts of Leadership, Work Discipline, and Motivation on Employee Performance, as well as the collective influence of these variables. The outcome of this study proved that Leadership, Motivation, and Work Discipline are vital in improving Employees’ work Performances.

Putu Ratna Juwita Sari, Lisa Ayu Snelling
International Communities’ Perception Towards Film Induced Tourism: The Case of “Eat, Pray, Love” and “Ticket to Paradise”

This article aims to provide a thorough analysis and discussion of how international communities perceive film-induced tourism, with a specific focus on the movies “Eat, Pray, Love” and “Ticket to Paradise.” To conduct this research, a wide range of scholarly literature, relevant articles, and an innovative netnography approach were used to gather data. By drawing from these diverse data sources, the study offers a comprehensive exploration of the intricate dynamics that underlie how international communities view film-induced tourism. Using a qualitative data analysis approach, the research delves into the multifaceted ways in which these cinematic depictions impact and shape Bali’s perception as a tourist destination. The investigation not only examines the cinematic narratives themselves but also assesses their influence on Bali’s broader tourism industry. Through a critical evaluation of global audiences’ responses and viewpoints, this study contributes to a nuanced comprehension of the complex interplay between film, perception, and tourism, ultimately shedding light on the transformative influence of cinematic representations on travel preferences and destination choices.

Ni Made Prasiwi Bestari
The Influence of Digital Marketing on Tourists’ Decision with Brand Image as an Intervening Variable (A Study at a Hotel in Bali)

Main objective of this investigation was to evaluate and study how digital marketing affects the brand image of a hotel in Bali. Additionally, it aimed to obtain insight of how the brand image, in turn, affects the decisions made by tourists staying at the same hotel. Furthermore, the research delved into the potential impact of digital advertising on travelers’ judgments at the resort by examining whether the brand image serves as a mediator in this process. Three categories of variables were utilized, and validity tests were conducted via SPSS program. An element is regarded as valid if its correlation (r) is equal to or greater than 0.30; values below this threshold are seen as invalid and can be eliminated. Reliability was assessed by examining a Cronbach alpha value that exceeded 0.6. To summarize, the findings suggest that digital marketing has a substantial and positive influence on the brand image. In summary, the results indicate that digital marketing has a substantial and convinced impact on the brand image. However, digital marketing does not completely influence tourists’ decisions. On the other hand, the brand image does have a positive influence on tourists’ decisions. Indirectly, digital marketing does not affect tourists’ decisions positively through the brand image, as the brand image does not mediate the relationship between digital marketing and tourists’ decisions.

Ida Bagus Raka Suardana, Luh Kadek Budi Martini
The Analysis of Visual Appearance of Coffee Product Packaging on the Purchase Decisions and Brand Image Competition

The coffee shop trend in Indonesia was experiencing significant growth. Coffee shops were becoming popular social spaces, offering a variety of coffee styles, from traditional Indonesian coffee to international favorites. The atmosphere often focused on cozy and aesthetically pleasing interiors, making them popular spots for socializing, working, or simply enjoying a cup of coffee. The visual appearance of coffee packaging was a crucial aspect of a coffee shop’s branding and customer engagement. Somehow, the coffee shop owners sometimes overlooked the importance of the coffee packaging. This article investigated further the influence of visual appearance of coffee packaging on the customers’ purchase decisions and the coffee shop’s brand image. A descriptive qualitative research design was used for this study by conducting a semi-structured interview with the informants. The interviews showed that the visual packaging elements such as color, logo, material, label, shape, and size affected the customers’ purchase decisions and brand image perceptions. In addition, unique and innovative packaging was not just to protect the coffee effectively but also enhanced the brand image of the coffee products and positively gained purchase interest among the customers.

Ida Nyoman Basmantra, Putu Agus Perinanta Putra
Smart Village Development Efforts Based on Communication Strategy Formulation and Policy Advocacy

Smart village development is not solely about introducing advanced technology to rural areas but also entails transforming these communities to achieve higher levels of well-being and prosperity while making sustainable use of their available resources. Essentially, the use of information and communication technology has the capacity to stimulate creativity and innovation within rural communities, narrowing the gap with their urban counterparts. A village can be deemed “smart” when it employs information technology innovatively to enhance the quality of life, economic efficiency, and competitiveness across sustainability dimensions. The objective of this study is to devise communication and policy advocacy strategies to facilitate the realization of “smart village” concept in Indonesian rural areas. This concept introduced by the government, seeks to empower village administrations and communities by leveraging information technology to effectively manage local resources, thereby enhancing the village's economic prospects and the well-being of its residents.

I Nyoman Subanda, Ni Luh Yulyana Dewi
Development of Museum as Tourism Attraction Based on Virtual Digital in Ubud Bali

Tourism is a crucial industry in Indonesia, and it has embraced technological advancements to enhance its operations. Cultural tourism, a favored form of tourism in the country, is keen to keep pace with technology to attract more visitors. Ubud, a prominent cultural tourism destination in Bali known for its art and culture museums, witnessed a decline in museum visits from 2014 to 2019, as reported by the Bali Provincial Tourism Office. This research aims to unlock the potential of museum tourist attractions using digital virtual technology to stimulate local community engagement and tourist interest.The research employs qualitative analysis through case studies, involving interviews with officials or representatives from four art museums in Ubud. The findings from these interviews are subjected to SWOT analysis, and the results are further validated using the AHP method to ensure data consistency. The study reveals that the WT (Weaknesses-Threats) strategy within the SWOT framework is the most effective approach for developing virtualized museum attractions in Ubud. This strategy emphasizes the need to recruit museum staff who understand the concept of virtualized museums and can establish strong connections with museums in the Ubud region. The ultimate product of this strategy would be the creation of an official page on Google Arts and Culture, contributing to the promotion of Ubud's cultural treasures in the digital realm.

Alroy Anggana, Ni Made Eka Mahadewi, Widi Hardini, Ni Made Prasiwi Bestari
Fostering Tourism Resilience: Analyzing the Characteristics of Ebeca Innovation and Its Diffusion in Business Continuity Management

In the dynamic landscape of sustainable tourism, the eBECA innovation emerges as a pioneering solution to transportation challenges in tourist destinations. This study employs the Innovation Diffusion Model to dissect eBECA's key characteristics, including its relative advantage, complexity, compatibility, observability, and trialability, elucidating its transformative potential within the tourism industry and its seamless integration into business continuity management. By paving the way for cleaner, more efficient transportation, eBECA promises sustainable and enriching impacts on the community, thus contributing to the evolution of responsible tourism practices. Central to our research is the mixed-methods approach, which underscores the power of triangulation to amplify research insights. The convergence of quantitative data and qualitative perspectives enables us to provide a comprehensive and nuanced understanding of eBECA's adoption within business continuity management strategies in the tourism sector. This methodological synergy exemplifies the strengths of both quantitative and qualitative methodologies in enhancing research validity and credibility, shedding light on the multifaceted dynamics of eBECA's integration into the tourism industry's resilience planning.

Haslinda Musa, Abdul Rahim Abdullah, Mohd Nasar Othman, Nurul Hafez Abd Halil, Nurulizwa Rashid, Nor Ratna Masrom
Examining the Contribution of Entrepreneurial Education Programs and Entrepreneurial Human Capital on Small and Medium Enterprises Perceived Business Performance in the United Arab Emirates, UAE: The Mediating Role of Absorptive Capacity

This study investigates the impact of entrepreneurial education and human capital on Small and Medium Enterprises (SMEs) in the UAE, with a focus on their performance within the context of constraints that often hinder survival and innovation. It emphasizes the significance of entrepreneurial education and prior entrepreneurial experience for SME founders and employees, highlighting their role in skill acquisition and proficiency development. Additionally, the research underscores how human capital enhances absorptive capacity, enabling SMEs to effectively leverage external knowledge.Employing a hybrid methodology that combines quantitative and qualitative data sources, the study provides a comprehensive understanding of the intricate mechanisms governing SME strategy implementation, serving as a model for future SME strategy research. This research advances our comprehension of business strategy by exploring the interplay between entrepreneurial education, human capital, and SME performance in the UAE, with a focus on the mediating role of absorptive capacity. The findings offer practical implications for SMEs, educators, and policymakers, promoting enhanced entrepreneurial capabilities, innovation, and competitiveness. However, limitations such as potential response bias and limited generalizability highlight the need for future longitudinal research.

Hatem Khalil
The Influence of Leadership Styles on Organizational Performance to Small and Medium Telecom Enterprises

The rapidly changing and highly competitive global business environment requires that Telcom Enterprises (TEs) practice high levels of management innovation to achieve customers satisfaction and gain competitive advantage over competitors. The results of which ensure long- term survivability in the marketplace. Businesses must therefore promote research and development and embrace new technological advancements in their business practices. Moreover, businesses should, keep the operational environment under constant surveillance, regularly assess performance, and strive for improvement. Therefore, knowledge management is a critical requirement for businesses’ success and innovation. Harnessing knowledge requires a leadership that can effectively integrate knowledge and innovation. There are several leadership styles that are employed in running businesses where each style has a different impact on the outcome of challenges faced by TE. In the Kingdom of Saudi Arabia TEs contributed to the Saudi GDP reached SAR ($53 billion) in 2022, and the challenges that limit their growth include low managerial and technical skills as well as limited access to information. The study employed a quantitative approach, the current researcher hypothesized four testable hypotheses from theories of literature review. In term of testing the hypotheses, primary data were collected from TEs have operated in Saudi Arabia as well as 200 were drawn for study. Additionally, the current researcher applied a mix of statistical tests to analyses the data. The finding results were shown some of hypotheses support the literature and part of the partially support. The results of these studies confirmed that the leadership styles effected on organizational performance. The results were not matching with kind of leadership styles. Furthermore, the TEs leadership were connected to best style.

Nader Saeed Alkhater, Layla Faisal Alhalwachi, Abbas Mohammed Naser
Literature Review: Advanced Computational Tools for Patent Analysis

The integration of Artificial Intelligence (AI)-Powered Technologies is becoming increasingly pervasive across manufacturing and operational domains, offering a valuable avenue for informed decision-making and the exploration of cutting-edge technologies. Notably, AI incorporates a variety of advanced tools, such as machine learning, deep learning, natural language processing, data visualization, clustering etc., that play a prominent role in patent analysis. These adaptable methodologies enable researchers and industries to partake in a wide array of patent-related endeavors, encompassing the anticipation of forthcoming technological patterns and strategic technology mapping, as well as the evaluation of patent quality, recognizing infringements, and recognizing emerging technology domains and gaps in patent coverage. In this comprehensive review, our objective is to present the current advancements in the utilization of advanced computational tools for patent analysis. We achieve this by analyzing 61 articles sourced from the Web of Science database. Additionally, we offer an overview of various patent analysis techniques through a detailed taxonomy. We anticipate that this review will prove invaluable to both scholars and practitioners seeking the latest developments in the realm of patent analytics, fostering innovation and informed decision-making in the process.

Le Thuy Ngoc An, Yoshiyuki Matsuura, Naoki Oshima
A Conceptual Framework to Improve Export Performance via E-Management and Commercial Diplomacy

This study proposes a conceptual framework that integrates e-management and commercial diplomacy to improve a business’s export performance in the Saudi organizational context. The framework draws on the theoretical foundations of e-management, which provides businesses with the tools and techniques to manage their operations more efficiently and effectively, and commercial diplomacy, which enables businesses to build and maintain strong relationships with foreign governments and other key stakeholders. The conceptual framework provides businesses with a comprehensive approach to enhance their export performance, increase their competitiveness, and maximize their profitability in the global marketplace. This study lays the groundwork for further empirical research to assess the effectiveness of the framework and identify areas for improvement. Such research could involve case studies of businesses that have implemented similar frameworks or businesses that have not yet done so, to identify the potential benefits and challenges of implementing the framework. Overall, the proposed framework has the potential to revolutionize the way businesses approach international trade and achieve sustainable growth in the global marketplace.

Khaled Alaqeel, Maslin Masrom
Enhancing SMEs Resilience: The Role of Sharia Fintech Service and Knowledge Sharing

To achieve optimal performance in Sharia-compliant fintech for small and medium-sized enterprises (SMEs), disruptions caused by technological changes have led to an imbalance between supply and demand. This has harmed SMEs, necessitating a thorough performance examination for long-term viability, especially post-COVID-19. Sharia-compliant fintech is a promising alternative avenue to traditional banking, with this study aiming to evaluate its impact on SME sustainability. This research employs a quantitative survey method with purposive sampling, distributed questionnaires to 500 respondents in 11 districts of Padang, with valid responses from 486 individuals. Findings suggest that digital leadership, customer orientation, knowledge sharing, and social media usage influence SME sustainability, while Sharia fintech services do not. The study recommends that SME management in Padang, Indonesia, should embrace Sharia-compliant fintech to support business sustainability. This research contributes significantly to marketing, entrepreneurship, and sustainable marketing strategy fields, enriching existing literature and theories.

Husnil Khatimah, Fairol Halim, Perengki Susanto
Backmatter
Metadaten
Titel
Technology and Business Model Innovation: Challenges and Opportunities
herausgegeben von
Bahaaeddin Alareeni
Allam Hamdan
Copyright-Jahr
2024
Electronic ISBN
978-3-031-55911-2
Print ISBN
978-3-031-55910-5
DOI
https://doi.org/10.1007/978-3-031-55911-2

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