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2024 | OriginalPaper | Buchkapitel

The Impact of Digitalization on Production Management Practices: A Multiple Case Study

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Abstract

With the diffusion of Industry 4.0, manufacturing firms can decentralize their operational decisions and enable real-time data-driven decision-making. Using a socio-technical approach and the manufacturing shop-floor as a unit of analysis, this article studies the changes induced by digitalization on operational decision-making, organizational structures, and individual competencies. A cross-country multiple case study conducted in the automotive sector suggests three main areas on which firms have to focus: decentralized data-driven decision-making, front-line managers’ upskilling, and production workers’ involvement. The successful implementation of digitalization and the actual decentralization of decision-making depend on individual factors related to the competencies of front-line managers, who acquire a central role in this skill-biased technological and organizational change.

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Metadaten
Titel
The Impact of Digitalization on Production Management Practices: A Multiple Case Study
verfasst von
Ruggero Colombari
Jasmina Berbegal Mirabent
Paolo Neirotti
Copyright-Jahr
2024
DOI
https://doi.org/10.1007/978-3-031-57996-7_44

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